Senior Digital Strategies Specialist – Victim Services (REMOTE ROLE)

• Maintain website content and assist with technology tasks.
• Provide technical support for delivery of webinars and virtual events using various platforms.
• Provide 508 document remediation for PDF, PowerPoint, Word, and Excel.
• Support communication and marketing activities.
• Assist with email and digital marketing using an online marketing platform.
• Support learning management system implementation and administration.

• Bachelor’s degree in communications, public relations, social services, marketing, criminal justice, or related discipline.
• Minimum 5 years of experience supporting web content management, webinar technical support, and marketing.
• US citizenship required by federal government contract.
• This position requires a Public Trust security clearance. Applicants will be subject to government security investigation to obtain clearance prior to the start date.

• Experience with Zoom or Zoom for Government.
• Knowledge and applicability of Section 508 compliance.
• Experience with Adobe Illustrator and Photoshop.
• Experience with Constant Contact or similar online marketing platforms.
• Experience supporting U.S. Department of Justice programs or initiatives.
• Experience in the field of victims’ rights and services or criminal justice.

• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• Ability to produce high quality work.
• Ability to be flexible, detail-oriented, and manage multiple activities simultaneously in a fast-paced, changing environment.
• Ability to exercise good judgment, discretion, tact, and diplomacy.
• Excellent verbal and written communication skills.
• Solid customer service skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Strong team player with the ability to take initiative and work well independently.
• Strong outreach abilities and interpersonal skills.

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we dohttps://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion. $56,467.00 - $95,993.00 Nationwide Remote Office (US99)