Senior Director Solution Consulting - Remote

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

• Maintains a strong working knowledge of the clinical trial process, all applicable regulations, and Medable’s technology and solutions
• Manages all technical aspects of RFx responses
• Participates in discovery sessions with customers to understand their current state, goals, and the problems they are trying to solve
• Reviews clinical trial protocols to understand the trial, its requirements, and workflows
• Partners with Business Development es team to understand customer requirements and plan, prepare, and execute powerful presentations that demonstrate Medable’s value proposition
• Prepares for and deliver Medable solution demonstrations that give prospects a clear picture of their future state and how the Medable solution will help achieve their goals
• Helps transition all applicable information discovered in the sales process to the customer success team
• Communicates client needs to the R&D teams for future product enhancements
• Participates in trade show presentations
• Maintains standard & custom demonstration environments
• Keeps CRM up to date with all relevant information
• Keeps up to date on all Learning assignments from LMS
• Documents and help maintain training material for future Solution Consultants
• Other Duties as assigned

• 12+ years of experience in Solution Consulting, clinical trial, healthcare software, or eCOA sales and/or technical product configuration or a combination of education and experience
• Excellent verbal, written communication and presentation skills
• Self-motivation, demonstrating an ability to assume responsibility and work autonomously in a professional manner
• Technical background and experience with configuring software solutions
• Ability to listen actively and think logically, strategically, and tactically to solve complex problems
• Excellent organizational skills and a keen eye for detail
• Ability to work in a high-stress sales environment and multitask
• Ability to use and understand the terminology in the digital clinical trial market
• Experience of working with customers, ideally in a pre or post- sales support role
• Experience in eCOA, clinical trial, or healthcare software industry
• Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting
• Familiarity with biomedical information resources (e.g. ClinicalTrials.gov, PubMed)
• Exposure to formal sales methodologies
• Experience in a cloud-based computing environment

Minimum Level of Education:

• Bachelor ́s degree degree in life science, biomedical or a related field

Preferred Degree / Certification:

• Master’s degree in life science, biomedical or a related field

Software Skills:

• Microsoft Word, Powerpoint, Excel, Salesforce

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Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.