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Senior Manager, Contract Administration

We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.
The Senior Manager, Contract Administration, is a key member of the Legal team, with responsibility for negotiating, drafting and advising sales, operations and other internal stakeholders with respect to all aspects of software license, cloud services, and professional services contracts. This position provides a great opportunity to work with an experienced contracts team and to interface with leadership across departments in a fast-growing company and in a high-paced environment.
The position will report to the Vice President, Contracts and Administration.
Responsibilities:
  • Partner with sales account executives in negotiating company’s customer contracts, including multi-million dollar license, cloud services, and professional services arrangements; serve as lead company contact for customer negotiations; draft or oversee drafting of customer contracts.
  • Develop and maintain a detailed understanding of the company’s software and services offerings, services infrastructure, and applicable accounting (revenue recognition) rules.
  • Advise sales and services teams regarding customer contract interpretation and assist with contact dispute resolution.
  • Work on projects with legal and sales teams to address trends in contract negotiations and recurring contracting challenges in order to enhance contracting strategies and techniques.
  • Interface with other key company functions, including corporate legal, sales, finance and accounting, information technology, cloud operations, professional services and software support.
  • Working knowledge of data protection laws & regulations a plus.
Requirements:
  • Bachelor's degree and 5-7 years of progressively responsible experience in contract negotiations, drafting or administration (or equivalent), preferably in the technology/software industry
  • Master’s Degree or J.D. is preferred
  • Strong writing (including contract drafting) and oral communications skills
  • Analytical thinker
  • Dynamic, strong relationship management skills; self-directed
  • Extremely organized and possessing superior time-management skills
  • Experience in software industry (preferred)
  • Ability to perform in fast-paced, cross-functional business environment
  • Global perspective of business environments and technology
  • Highest integrity and standards of ethical conduct
#LI-GW1
Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer
opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and
perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
completed.
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CEO of Manhattan Associates
Manhattan Associates CEO photo
Eddie Capel
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We create possibilities that move life and commerce forward. Our work inspires us. Together the Manhattan family continues to bring the most innovative solutions to our customers across industries and geographies.

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DATE POSTED
June 23, 2023

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