Senior Operations Architect

Position Purpose:

The Senior Operations Architect is responsible for evaluating business operations to understand gaps and opportunities, analyze requirements and recommend solutions which enable the business to achieve goals within established strategies. You will help identify and improve areas where performance or processes can be automated, streamlined, and improved. This position will work on complex projects where analysis or data requires an in-depth evaluation of multiple factors. You will provide expertise to functional project teams and will participate in cross-functional initiatives.

Responsibilities:

• Evaluate business processes, anticipate system requirements, uncover areas for improvement; making recommendations to management and collaborate with the Operational Excellence Team
• Collect, clean, and analyze data to assist team in making data-driven decisions and determine business case and sources of value
• Analyze problems and make recommendations for improvements, including identifying and evaluating opportunities for growth, reduce operating expenses and improve performance
• Assess operational processes to improve departmental performance measures through continuous improvement efforts. Provide recommendations for necessary changes
• Create, develop, test, and implement system and process change upgrades
• Explore the current state environment of reporting needs and collaborate with the internal team and other stakeholders to define the desired future state
• Analyze data to understand patterns, trends, and root causes of business problems
• Complete business analysis tasks within specified timeframes
• Explore options to utilize project management certifications to centralize and drive automation
• Perform other duties assigned to meet business needs as identified