Senior Product Manager, Concierge

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

We are seeking a Senior Product Manager (PM) to lead our Concierge (https://www.attentive.com/concierge) product onsite in San Francisco (hybrid in-office Tues-Thurs). Concierge is a conversational commerce chatbot. It enables users to reach out directly to brands and get an immediate reply. The generative AI capabilities are combined with Attentive’s platform that integrates data across the web, ecommerce platforms, and omni channel marketing. This provides Concierge with a complete view of the customer’s brand interaction to create magical conversations bespoke to the individual.

This SPM role will engage closely with engineering and design to craft revolutionary user experiences. They will be responsible for connecting all the available data at Attentive to the latest in AI orchestration to create highly relevant conversations. This role will also interface directly with customers to understand and support their success in adopting this new product.

You’ll get competitive perks and benefits from health & wellness to equity, to help you bring your best self to work.

- The standard base salary range for this position is $130,000 - $190,000 annually.

#LI-BH1

Default to Action - Speed is our best offense and defense

Never Settle - Continuously raise the bar for yourself and your teammates

Hard Work Solves Big Problems - Success requires grit and resilience

Be Attentive - Work together as a team to drive greatness for our company and our customers

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.