Senior Product Manager, Customer & Content Value Team

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speak volumes.

Do you believe that creators deserve fame, fortune, and everything that goes with it? At Audible we do! That is why we plan to continue powering the “story telling” creator economy by building innovative products and tools for spoken word audio creators of all types. We are seeking a Senior Product Manager to help drive product strategy, roadmap, and continuous improvement for our Customer & Content Value Team.

If you’re excited about the opportunity to be at the center of our mission to deliver the life blood of Audible…our world-class content, this is the role for you!

ABOUT THIS ROLE
As Senior Product Manager, Customer & Content Value Team, you will focus on the creation of Creator facing content management tools and services. These are the tools and services that provide Creators, such as Independent Authors, Publishers, Narrator, Distributors, Agents, and Managers, with what they need to Publish, Distribute, and Grow & Monetize their content and audience. In other words, the tools and services that allow Creators to achieve the Fame and Fortune they deserve and love working with Audible while they do it. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks.

You will be a key player at the intersection of business and technology, supporting the growth of Audible through the successful creation and operation of our vital Creator facing systems. You will interact with external partners and internal users, as well as interface with groups across Audible and Amazon as a whole. You will collaborate with Creators, and internal Engineering and Business teams to create, improve, and modernize our Creator Content Systems and processes.

ABOUT YOU
You have deep content publishing and distribution understanding, experience in audio processing, strong product-oriented thinking, outstanding technical skills, and demonstrate a passion for building value for external partners, internal stakeholders, and end-users. You have knowledge of content publishing, distribution, audio processing and the creator space in general. Your have not only strategic vision and inventing for customers, but also strong execution, technical depth, analytical rigor, and excellent communication.

As a Senior Product Manager, you will...

• Help drive the product strategy and vision for Audible’s Creators to serve the needs of our rapidly growing global business
• Work closely with cross-functional teams from engineering, data science, design, marketing, content, finance, legal and more
• Help define the technical approach to provide the best solutions that deliver scale, speed, and accuracy for Creators
• Understand the architecture of the systems and technologies behind Audible’s creator offerings (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements)
• Build and cultivate relationships with Creators and stakeholders. Proactively manage expectations
• Identify and drive build-buy-borrow decisions among Audible-built, third-party, and Amazon infrastructure to create best-in-class systems and workflows
• Use data to drive product decisions, targeting metrics for success, and measuring results against them
• Influence technical priorities and business strategy through data-driven contributions
• Inspire & motivate teams around a clear vision, strategy, and roadmap

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

We are open to hiring candidates to work out of one of the following locations:

Newark, NJ, USA

Basic Qualifications

• BS in engineering, computer science, or similar discipline
• 5+ years related product management experience with significant strategic scope
• 2+ years of experience in enterprise content systems such as publishing, distribution, audio processing, or similar
• Experience with agile and lean product management methodology and best practices

Preferred Qualifications

• MBA or master’s degree
• High attention to detail and proven ability to manage multiple priorities simultaneously
• Exceptional written and verbal communication skills
• The ability to gather input & communicate with many internal and external stakeholders
• Sound business judgment, proven ability to influence others, and analytical thinking skills

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.