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Senior Quality Assurance Engineer, Content and Guidance

About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.

We are committed to diversity as both a moral and business imperative.

About the Role

We’re looking for a committed, dependable, self-driven, and unabashedly detail-obsessed Senior Quality Assurance Engineer. You will be part of our dynamic and growing QA team. As a Senior QA, you are responsible for performing and managing all testing activities for the content crews, plus additional duties for automation testing. The right candidate is technical, eager to learn about our product, and able to help us quickly get new features to market.

What You’ll Do

Execute manual and automation tests for both web and mobile applications
Participate in testing new features and integrations as an embedded QA of the feature crews
Write and maintain automation scripts in JavaScript to improve UI automation testing coverage, when appropriate
Oversee the Content Crew’s Automation Backlog
Contribute to our automation framework and our automation scripts database
Execute Tests and log results using our Test Management Tool
Share test automation knowledge with the Content Crews
Find and report defects in the Jira issue tracking system
Drive quality standards and constantly improve testing processes
Extensively test new features before release to ensure they meet Highspot’s high quality standards
Understand Highspot’s customers and be an advocate for their ideal experience

Your Background

Knowledge of software testing methodologies and Agile processes
Experience with industry-leading test automation tools such as Selenium, TestCafe, and WebDriver.io
Proficient in modern web technologies (HTML, CSS, JavaScript), fundamentals of database design and management, and REST APIs
Experience in Linux/Unix command line interface and Git
Exceptional troubleshooting and problem-solving abilities
Strong planning, organizational, and communication skills
An entrepreneurial spirit: agile, creative, resourceful, and tenacious in solving problems and achieving team and company goals
B.S. in Computer Science (or a related field), or equivalent work experience
6+ years of hands-on experience testing SaaS software
3+ years of hands-on experience creating and maintaining test automation suites
Bonus skills: AWS, CI/CD tools, React, SQL

Benefits

Comprehensive medical, dental, and vision benefits

401(k) Matching

Paid parental leave

Flexible work and vacation schedules

Discounted ClassPass membership

2 volunteer days per year

Transportation benefits

Competitive compensation and stock options

Fully-stocked kitchen

Annual company-wide events

Meaningfully contribute to a compelling vision!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

Highspot Glassdoor Company Review

4.5

Highspot DE&I Review

4.3

CEO of Highspot

Robert Wahbe

Approve of CEO

By Highspot

Highspot is the sales enablement platform that increases the performance of sales teams by bridging the gap between strategy and execution. With Highspot, our customers turn initiatives into the actions that sales teams must execute and enable sal...

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