Senior Sales Strategy Consultant

At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you?

Opportunity Summary:

• Build positive working relationships with customer stakeholders including their sales leadership, education and enablement teams
• Demonstrate expertise in sales strategy and guided selling, sales and account planning methodologies, opportunity management, process design and automation, global technology deployments.
• Share best practices on adoption, enablement and change management, value messaging, executive alignment, sales/revenue KPIs (leading and lagging)
• Assist with the customers’ set up and configuration of Altify to ensure it is optimized for each customer-facing team
• Ensure internal and external stakeholders are informed of their roles, responsibilities and deliverables (e.g, Single Sign-on, technical services, training, etc.)
• Support the internal sales team by providing implementation overviews to new prospects
• Lead Altify workshops and engagement meetings tailored to each customer to maximize each team's success with Altify (e.g., discovery and planning/strategy workshops)
• Collaborate and effectively communicate with internal teams (Altify Solutions Consulting, Customer Success, Sales, Product and Engineering, others) using Altify and Salesforce internally
• Scope engagements and create Statements of Work (SOWs)
• Resource planning across multiple engagements
• Lead engagements with customers from kickoff to go-live
• Develop detailed engagement project plans
• Manage deliverables and lead team to execute and hit targets
• Provide product feedback received during engagements to Altify product and engineering team
• Identify future training needs and partnering with SME to create a curriculum to facilitate that training
• Tailor training materials and approach as needed by customers

Required Skills:

• Bachelor’s Degree in relevant discipline or equivalent experience
• 5 or more years of enterprise sales/revenue team training facilitation
• 5 or more years of experience with Salesforce as a user and/or administrator
• 10 or more years of customer-facing experience at a B2B tech company
• Excellent presentation skills
• Proficient in the concepts & theories that drive effective adult learning.
• Strong public speaking skills- able to convey complex concepts verbally, and engage an audience, both live and via distance learning.
• Deep understanding of a SaaS customer engagement
• Significant experience with complex sales process and deal pursuit principles
• Deep understanding of complex account and portfolio management principles
• A track record of success building relationships with large complex enterprise customers
• Strong organizational/time management skills and the ability to manage multiple customers and projects simultaneously
• Excellent communication skills, both written and verbal. Senior Strategy Consultants must communicate effortlessly with all roles at each customer, including VPs and c-level executives
• Strong interpersonal skills. Senior Strategy Consultants must form positive relationships with multiple stakeholders at each customer and internally at Upland
• Strategic thinking. Senior Strategy Consultants must strive to understand each customer’s unique sales/revenue and customer organization in order to lead amazing engagements for customers
• Senior Strategy Consultants must shoulder the responsibility of making each customer successful and welcome that level of ownership
• A demonstrated history of successfully selling, delivering, and growing revenue
• Experience working with regional and global accounts of all sizes
• The drive for self-development, the ability to collaborate, and an action-oriented work ethic

Upland Software (Nasdaq: UPLD) is a leader in cloud-based tools for digital transformation. To learn more, visit www.uplandsoftware.com.
Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status or other legally protected status.