Responsibilities
We are building a core banking platform that can scale up to serve a billion customers across different banks around the world. As well as providing familiar features such as bank cards, savings accounts and mortgages, our primary goal is to have the platform work every single time. No exceptions. We never want a customer to have their card declined because of an outage or defect.
We do this by blending cutting-edge technologies with battle-hardened and proven principles around architecture, security and delivery.
Our tech stack:
We believe diversity of thought is crucial in helping us find broader solutions to tough challenges. We have dedicated teams with bags of experience in banking and financial services, so the engineers we recruit can stretch their talents regardless of domain background. Your role demands that you’re a self-starter with a passion for software craftsmanship, ready to identify and articulate areas of improvement into deliverable features.
You will have experience of working in a role where your focus has been on the core design & development of user stories, adhering to high engineering quality and the processes adopted by your engineering peers. At 10x, you will work within the CRM & Comms product area and primarily will have day-to-day involvement across all the Customer Interaction related user journeys, including all the various key actors and features. You are a great communicator and highly organised with a motivation to achieve results, eager to learn and, of course, a passion for innovation. We'd love to have you join us and build the systems, services and apps that delight our clients and enable our teams to deliver faster.
About the team
The CRM, Chat and Operations team focuses on building the services that enable Bank colleagues and customers to solve customer problems and enable efficient Bank Operations. Our key stakeholders include Onboarding and Core Banking microservice teams and we also work closely with the CRM team. This will be a cross-functional team with a broad mix of product owners, business analysts and engineers coming together to solve complex problems that deliver value for our clients.
Ideally you will have…
Note: Our Software Development Engineers are expected to be part of our on-call team to support 24/7 live service for our clients. A highly competitive on-call package is in place to compensate you for this.
More About 10x
Our home is in London but our 10x teams work around the UK and Australia provide our clients with deep and relevant experience amassed from multi-billion-dollar businesses, challenger brands, disruptors and start-ups.
At 10x you work alongside innovators and leaders in banking and financial services, big-technology and consumer-focused industries – proven practitioners who understand how to meet the evolving needs of businesses and consumers. Our engineers, product specialists and developers are leaders too, drawing on experience from within and outside financial services to deliver transformational new digital solutions.
We are driven by the belief that whatever we do as a business has to be done in the right way. Our three core values amid this are fundamental to our 10x approach: Transformation, Integrity and Impact.
Equal Opportunities for All
Equality, Diversity and Inclusion are priorities for us here at 10x – we welcome and promote diversity amongst our people and if we are to solve the legacy problems for our clients and their customers around the world, our team has to represent the people we serve. We are committed to ensuring that all job applicants are treated equally. All applicants will be treated fairly and will be considered for employment without discrimination because of ethnicity, race, religion or belief, sex, sexual orientation, gender identity or gender reassignment, family or parental status, pregnancy or maternity, marital or civil partner status, national origin, age, veteran, neurodiversity status or disability status.
As part of the application process we may ask you to voluntarily provide information relating to your personal attributes for the purposes of reporting and monitoring only. The capture of this information will not influence the hiring process but will help us monitor progress against our diversity and inclusion ambitions.
Benefits
Our aim is to transform banking. We are leading a revolution with our next-generation cloud-native technology platform. Using our 10x SuperCore, we enable our client banks to engage their customers with more timely, relevant and personalised expe...
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