Senior Solutions Engineer

We are looking for an experienced Presales Solutions Engineer to take MANTA out of the office and into the virtual world!

Are you ready to represent MANTA on the technical side of our sales conversations?

We are looking for creative, ambitious and driven people who thrive in fun and collaborative environments. Are you ready to join us?

About your Team:

The Presales team plays a crucial role in the sales process. Together with the sales and engineering teams, we work closely with potential customers. Our goal is to determine the functional and technical requirements to meet prospect's goals and position the value of MANTA in their environment. Presales are the leaders in three major elements of the sales effort: discovery, demonstration and proof of concept. During the discovery, the presales engineer works to uncover the details of the prospect's business objectives, as well as identifying the technology in use at their company and in relation to the objectives. In the presentation, the presales engineer provides a compelling demonstration of MANTA and shows how it can be utilized to provide the value the prospect is seeking.

The Presales Engineer has a key role in setting the customer's expectations correctly to maintain our high customer satisfaction levels. The proof of concept is where the Presales Engineer leverages their strong technical talent to understand the unique techniques used by the customer and execute MANTA's automation to produce world-class lineage representing their data flows. This process occasionally involves preprocessing of the customer's scripts to enable MANTA's analysis of the code and/or the use of Open MANTA to facilitate user configured lineage or to augment the lineage.

What you'll do:

• Work with sales representatives during the sales process, performing technical and product demonstrations (primarily remote, occasionally in-person);
• Prove solution value during trials and POCs by guiding the prospect through the process of installation, configuration and troubleshooting of potential issues;
• Find creative solutions for integration with technologies that are not OOTB supported;
• Contribute to MANTA's sales and customer success process improvement;
• Actively contributing to the product roadmap: collecting feedback, improvements and feature requests from customers and prospects, and passing those to the product and the development team;
• Document best practices and advanced configurations in KB and How-To articles;

What you should have:

• Customer facing experience;
• Presales experience in an IT product company;
• Experience in data management to relate to customer's challenges;
• Familiarity with data management concepts;
• Strong data-related technical understating of typical customer's environment - APIs, Databases, ETL and Reporting tools;
• Troubleshooting and log investigation;
• Troubleshooting integration issues across multiple applications/technologies;
• Proactive approach to problem solving;
• Ability to quickly orient yourself in new environments;
• Ability to conceptualize and apply learned experience in other scenarios;
• Open to learn and to ask for help;
• Organized;
• Collaborative;
• Team-player;
• Great customer facing experience;
• Experience in doing presentations;
• Creativity (to find workarounds, if needed);
• Positive can-do approach.

What you'll get:

• Health & Life insurance;
• Stock options;
• Self-Care days - 3 days per year;
• Workplace Flexibility. Work From Home when you feel the need to focus. Come to the Office to promote collaboration. It's up to you to decide together with your manager what will work best;
• Referral bonus;
• Annual bonus;
• Superior training and professional development;
• Regular team building activities;
• Strong ties to leadership to progress your career sooner rather than later;
• Gain experience working with Fortune 500 companies to solve complex data management challenges;

About MANTA:

We started in 2016 as a small group of people united by a broad vision of transforming the data industry. Fast forward to 2022 and MANTA has grown to become an industry game-changer, serving mid-size and enterprise-level companies all over the world with +150 Mantas in Tampa, Dublin, Prague and now Lisbon.

MANTA's automated lineage platform helps thousands of users unlock the hidden value in every piece of data they collect and navigate their complex data environments with a clear, comprehensive, and interactive overview of how their data flows across their systems.

The value of MANTA's solution was recognized by investors during three investment rounds: the most recent one being a $35 million in Series B funding led by Forestay Capital, with participation from Bessemer Venture Partners, SAP.io, Senovo VC and Credo Ventures.

Life at MANTA is an amazing journey, we pride ourselves by the way we work together following our core values - Striving for Excellence, Integrity and Ethics, Teamwork, Commitment to Customers and Good Mood. To know more about our culture take a look at our Careers page.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other folks tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We would love to hear from you.

Closing Note:

At MANTA we know that professional superheroes are not born - they thrive when they are given space for self-growth, learning from co-workers, open expression, and the possibility of bringing their own ideas to the table. MANTA cultivates diversity and inclusion, regardless of national origin, age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.

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