Senior Talent Management Specialist

Who we are?

The Qurate Retail Group (QRG) offers the most engaging shopping experiences, combining the best of retail, media and social. QRG consists of eight leading retail brands: QVC, HSN, Zulily, Ballard Designs, Frontgate, Garnet Hill, Grandin Road and reaches over 360 million homes worldwide through 17 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs and in-store destinations. QRG delivers increasingly personalized content to customers through data analytics and machine learning.

Since 2016, QRG Global Business Services center in Cracow, a member of the QRG family, offers world-class Accountancy, IT, Finance, HR services to our branches in Germany, Italy, the United Kingdom and the United States.

Join us as:

Senior Talent Management Specialist

About the role:

As a Senior TM Specialist, you would be responsible for providing support service for Talent Management Processes, Programs and Projects, ensuring support to the Talent Management global teams (Learning & Development, Talent Management) by managing day to day and annual activities for assigned work tasks, programs, and curricula. You would provide routine reporting and analytics for HR COE’s based on existing reports as well as adjusting the existing reports to the new requirements.

Responsibilities:

• Supports Global Technology Solutions Partner and SME’s across the business by performing the following tasks: tracks attendance for classroom sessions and e-learnings, coordinates and scheduling sessions in LMS; sends evaluation surveys, pre and post works.

• Partners with market representatives to support effective compliance and DE&I training delivery on all sites by preparing reports, informing the employees and supervisors that compliance modules are mandatory.

• Supports custom reporting process for global learning initiatives, E&C, DE&I, DJSI.

• Learning Lab administration: upload materials, grouping content e.g., curriculums, scheduling assignments, audience creation and maintenance, create and manage ILT’s, and resolve issues through proactively troubleshooting.

• Builds a well-organized and structured knowledge transfer within the GBS TM Team by updating, distributing materials and information received from business partners/other teams/locations.

• Cooperates and supports other internal teams/departments and participate in process’ transitions according to business requirements.

• Actively participates in improvement and development of company’s policies and procedures

• Acts as a point of contact regarding sensitive escalations, analysis of potential problems and solutions.

Requirements:

• Experience in working on HR LMS systems

• Proficiency in using Case Management Software

• Experience in working on HR systems such as Workday

• Proficient in data analysis and reporting

• Has knowledge of Continuous Improvement methodology and proven record of process improvements, promotion and execution

• Min. 2 years of experience in an HR function in L&D will be an asset

• Experience in HR Shared Services for a global company in L&D or Talent Management will be an asset

What we offer:

General benefits:

• Attractively located office with collaboration spaces, gaming room, football table, billiards and showers

• Hybrid work model combining office & remote work

• Onsite parking space for employees

• Company performance related bonus

• Referral program with financial bonus

• Life Insurance

• Retirement pension plan

• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment

• Access to internal Learning Lab Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)

• Team Building activities

• Charity initiatives

-Opportunities to volunteer your time to company- driven initiatives, employee networks or organizations of your choice – 1 day/year

• Working environment promoting diversity and inclusion

Health benefits:

• Private medical care

• Mental health support line for you and your relatives