Senior Total Reward Partner for Italy and Poland

Who we are?

The Qurate Retail Group (QRG) offers the most engaging shopping experiences, combining the best of retail, media and social. QRG consists of eight leading retail brands: QVC, HSN, Zulily, Ballard Designs, Frontgate, Garnet Hill, Grandin Road and reaches over 360 million homes worldwide through 17 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs and in-store destinations. QRG delivers increasingly personalized content to customers through data analytics and machine learning.

Since 2016, Qurate Retail Group Global Business Services (GBS) center in Cracow offers world-class IT, Finance, HR and Software Engineering services to Qurate Retail Group in Germany, Italy, the United Kingdom, and the United States.

If you are a total reward expert, you know how to design, plan, and implement benefits, wellness, and compensation programs, policies, and procedures and would like to work on international project join us as a:

Senior Total Reward Partner for Italy and Poland (role based in Cracow, Poland)

The role:

As a Senior Total Reward (TR) Partner, you will report to TR Director and act as the point of contact for the TR function at QVC Italy and Qurate Retail Group GBS Poland. You will lead, proactively drive, and deliver on assigned compensation processes (e.g., compensation planning, job evaluation, Gender Pay Gap, etc.) as well as benefits processes including all necessary aspects of the process.

Main responsibilities will include:

• Working as part of the international TR team being responsible for the administration, design, and implementation of TR programs for the QVC Italy and GBS Poland, design, and coordination of compensation processes

• Providing day-to-day TR support to internal clients, including conducting job evaluations, job pricing and recommendations, and sharing insights impacting the TR with departments on organizational structural changes.

• Lead global TR Projects within QVC International (QI) that roll down from the group and implement in the Italy and Poland markets.

• Developing new concepts and creating business cases for Senior Management to align with market practices.

• Designing and creating material for sustaining and embedding QI TR programs for TR partners to share within markets.

• Designing a Dashboard for QI TR with analyses and reports on the uptake and usage of relevant TR programs and policies.

• Creating format and communication regarding the tracking spend vs budget about the non-merit process for QI.

• Working in close connection with Finance dept and act as a point of reference for all the TR Related topics

• Responsible for ensuring wellbeing focus is embedded in the benefits offered for the market.

• Developing and implementing market benefits as needed.

• Proactively managing and maintain relationships with the corresponding vendors.

• Recommending annual merit increase plan and salary structure movement

• Leading market annual compensation process for the administration of annual increases, bonuses, and long-term Incentives

• Supporting expatriates’ management

• Supporting or leading ad hoc TR projects

Who are we looking for?

To be successful in this role you should be the subject matter expert for all Total Rewards (TR) topics at QVC IT and Qurate Retail group GBS Poland and QI Compensation.

Ideally, we would like you to have the following skills and experience:

• Proven Total Rewards experience, preferably in retail or media industries.

• Experience working in a complex matrix environment, acting as a standalone expert in the for Italian and Polish markets, and partnering all levels of stakeholders, including the executive level.

• Experience in supporting the review and design of total reward programs, including external analysis, creating business cases, and stakeholder management.

• Knowledge of Willis Towers Watson and Mercer job evaluation methodology would be beneficial.

• Experience leading key compensation processes, including:

  • Annual compensation review cycle

  • Annual salary survey submission

  • Gender Pay Gap reporting.

  • Bonus and LTI administration

• Experience leading key benefits processes, including benefits implementation, negotiating annual reviews, and closedowns (including internal stakeholder management)

• Good understanding of Italy and Poland regulatory and compliance-related topics (e.g., IT/PL tax legislation, GDPR, etc.)

• Experience in budget management and cost calculation

• Experience working with an HRIS, knowledge of Workday and PayFactors would be an asset.

• Excellent oral and written communication skills in English and Italian, with the ability to translate technical content into accessible communication for the team member.

• Excellent PC skills are required along with advanced working knowledge of Excel (incl. pivot tables, databases, formulas), PowerPoint, and Word

Ona personal level you need to be an excellent communication, have exceptional interpersonal skills and ability to deal with stakeholders up to C-level executives. You need to possess high level of accuracy and attention to detail, have strong math and analytical skills and be an effective problem-solver.

What we offer:

General benefits:

• International relocation package available

• Attractively located office with collaboration spaces, gaming room, foosball, pool table

• Hybrid work model combining office & remote work

• Onsite parking space for employees

• Company performance related bonus

• Referral program with financial bonus

• Life Insurance

• Retirement pension plan

• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment

• Access to internal Learning Lab Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)

• Team Building activities

• Charity initiatives

-Opportunities to volunteer your time to company- driven initiatives, employee networks or organizations of your choice – 1 day/year

• Working environment promoting diversity and inclusion

Health benefits:

• Private medical care

• Mental health support line for you and your relatives