About SimpliSafe
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
What You'll Do
Are you customer obsessed? Do you want to be part of building the framework that curates a positive customer experience through multiple learning approaches? Our goal is to exceed our customer expectations and foster best in class contact centers; we are looking for an experienced Sales Trainer to partner with us to get there. This role will be responsible for developing, facilitating and monitoring training for new and/or ongoing initiatives & product launches for our inhouse and partner contact centers. Your work will help to deliver delightful moments or empathy during alarm experiences. You will expand the skills of agents on SimpliSafe products/services, identify knowledge gaps and provide coaching opportunities to improve performance and productivity.
Primary Responsibilities Include
What You'll Need
What Values You'll Share
Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.
Job Type: Full-time
SimpliSafe is an American home security company based in Boston, Massachusetts. The company is committed to producing and selling professional home security systems and monitoring services.
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