Senior Product Manager (Scoring Team)

SEON is the leading fraud prevention system of record, catching fraud before it happens at any point across the customer journey. Trusted by over 5,000 global companies, we combine your company’s data with our proprietary real-time signals to deliver actionable fraud insights tailored to your business outcomes. We deliver the fastest time to value in the market through a single API call, enabling quick and seamless onboarding and integration. By analyzing billions of transactions, we’ve prevented $200 billion in fraudulent activities, showcasing why the world’s most innovative companies choose SEON.

The Scoring Team is responsible for evaluating the Rules defined by Fraud Analysts (our end users) on our Admin Panel. This means that we first collect every relevant piece of data from our internal subsystems for the transaction we received on our API then we hand these over to our Rule Evaluation Engine which in turn calculates the final score, labels etc. Although this might seem an easy task form 10.000 feet above but considering the level of flexibility we provide to the Fraud Analysts and the amount of data we are working with serving thousands of requests per second lightning fast is a huge and noble challenge.

As a Senior Product Manager, you will lead the strategic development and execution of the Scoring Engine's rule configuration and execution layer, enhancing fraud prevention capabilities through collaboration with cross-functional teams, ensuring customer satisfaction, and driving innovative, technical product solutions.

This is a hybrid role and the ideal candidate will be based out of our Austin, Texas office.

WHAT YOU’LL DO:

• Lead the formulation and execution of product strategies in alignment with the company's vision for the Scoring Engine, with a focus on rule configuration, execution, and fraud detection enhancements.
• Gather, analyze, and integrate feedback from customers, stakeholders, and cross-functional teams to refine requirements, features, and product solutions within the Scoring Engine domain.
• Collaborate with senior leadership to define comprehensive product plans and roadmaps, enhancing rule-based conditions for fraud prevention and alerting.
• Drive alignment and work closely with engineering, sales, marketing, and support teams to meet revenue and customer satisfaction targets for the Scoring Engine product area within the Fraud Solutions product line.
• Establish and manage advanced product metrics to optimize user adoption, engagement, and performance within the rule configuration and execution layer of the Scoring Engine.
• Lead a multidisciplinary team comprising developers, UI/UX experts, and product professionals, ensuring effective collaboration and delivery of technical solutions.
• Facilitate and guide strategic discussions, workshops, and meetings, fostering cross-functional collaboration for enhanced fraud detection capabilities.
• Own the creation and review of Product Requirements Documents (PRDs) to define product specifications, with a focus on expanding custom rule-based conditions and alerting mechanisms.
• Ensure timely, high-quality product launches and iterative updates to continuously improve the Scoring Engine's performance and capabilities.
• Drive innovation by proposing strategies that expand the Scoring Engine's reach and advance the company’s fraud detection capabilities.

WHAT YOU’ll BRING:

•  7+ years of experience as a Product Manager, with a proven track record in delivering complex technical solutions.
• Background in software development, or technical program management, or systems architecture.
• Expertise in managing the full product lifecycle
• Familiarity with Agile frameworks (Scrum), JIRA, and technical product management tools.
• Exceptional organizational and leadership skills, with the ability to guide cross-functional teams and manage complex technical projects.
• Excellent communication skills in English, capable of clearly conveying technical requirements and strategic insights to a variety of stakeholders.
• Strong problem-solving and creative thinking capabilities

WHAT WE OFFER:

• Employee stock ownership plan (ESOP)
• Flexible hours
• Generous Holiday allowance
• Access to significant opportunities for learning and development
• Private health insurance including dependants (inc. employee assistance & mental
• health support)
• Complimentary weekly language courses
• Enhanced Parental leave
• ‘Work from anywhere’ 60-day remote work

WHAT’S NEXT:

Sounds good? Great, we can’t wait to hear from you! Want to learn more about what it’s like to work at SEON first?

Here you go: https://careers.seon.io/