Service Advisor

Company Benefits

• Paid Vacation
• Generous Pay Plan
• Medical and Dental Benefits
• 401K
• Great professional work environment

Responsibilities of a Service Advisor are but not limited to:

• Greeting clients, scheduling service appointments and receiving vehicle information
• listening to requests of the service desired and clearly explaining information on the repair order
• referring the technician to the client and/or test-driving the vehicle to confirm source of service repairs
• estimating the cost and time needed to do the repair
• handling customer concerns and maintaining high guest satisfaction standards
• check on the progress of the vehicle during servicing and contacting the guest when technicians discover additional problems; getting guest approval to do additional work and explaining the work performed and the charges being billed*

Job Requirements

• Previous Sales Experience Preferred
• Strong communication skills, attention to detail and able to multi-task
• Exceptional Customer Service Skills
• General Knowledge of Vehicle Mechanical Operations
• Exceptional prior CSI scores*
• REYNOLDS EXPERIENCE IS A PLUS!

Work location

• In person

We are an Equal Opportunity Employer (EOE). All applicants must be able to pass
pre-employment testing to include background checks, MVR, and drug test.