Service Contracts

Service Contracts

MSC USA - Charleston

Job Summary/ Key Responsibilities:

Checks the accuracy of the work performed by the Shared Service Center team which handles the data entry for the processing of the service contracts. Identifies, records, and corrects any errors found.

Key responsibilities & duties

• Audits the amendments and the service contract processing performed by the Shared Service Center team which handles the TMS data entry for contracts & rate appendix formatting.
• Ensures that all entries in TMS are accurate and up to date.
• Corrects the errors identified at various stages of checking and approval (e.g. mandatory charge omissions).
• Records and properly categorizes all errors corrected and identified.
• Requests the necessary signatures from Geneva HQ.
• Escalates unique or complex customer issues to the appropriate supervisor for resolution when necessary.
• Performs other duties, as necessary.

Requirements
Required skills, experience, education

• Bachelor's degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)
• Attention to detail: Advanced
• Communication skills: Intermediate
• Dependability: Advanced
• Time management: Intermediate
• Proactivity: Fundamental
• Problem solving: Fundamental
• Prioritization: Intermediate
• Team player: Advanced
• English: Advanced
• Knowledge of MS Excel with the ability to learn new software

Physical Demands

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time

Work Authorization

• Authorization to work in the U.S

What We Offer

• Competitive Salary
• Paid Time Off (vacation days + pto days + sick days)
• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Pregnancy Disability Leave & Parental Leave
• Business Travel Insurance

• Transit/Parking)
• Supplemental Life, Disability, Accident, Critical Illness and
• Hospital Indemnity Plans

Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250+ trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities BACK APPLY now include overland transportation, logistics and a growing portfolio of port terminal investments.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.