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Advisory Solution Consultant - job 1 of 5

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

To be successful in this role you have:

7+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Travel, as necessary

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Advisory Solution Consultant, ServiceNow

If you're looking for an exciting opportunity to become an Advisory Solution Consultant at ServiceNow, you're in for a treat! Located at the vibrant 6 Temasek Boulevard Suite in Singapore, ServiceNow is redefining the way organizations operate through innovative AI-enhanced technology. As a vital part of the Solution Consulting team, your role will be all about supporting our solution sales efforts for Employee Experience, Customer Workflow, and ITX. You'll have the chance to directly influence our revenue by delivering tailored solutions that meet customer needs during the sales cycles. This hands-on technical position requires you to lead workshops, answer technical questions, and share valuable insights that can drive product enhancements. You'll become the go-to person who bridges the gap between our incredible technology and what our customers truly need, ensuring they receive unparalleled value. With a collaborative spirit, you'll work alongside sales teams, product management, and partners in a dynamic environment. Whether you’re demonstrating product features or supporting marketing events, your expertise and innovative thinking will shape the future of ServiceNow's offerings. We encourage you to apply even if you don't meet every qualification—diversity enriches our team, and we believe everyone has something unique to contribute. So, are you ready to join a company where your ideas can make a significant impact?

Frequently Asked Questions (FAQs) for Advisory Solution Consultant Role at ServiceNow

What are the main responsibilities of an Advisory Solution Consultant at ServiceNow?

As an Advisory Solution Consultant at ServiceNow, your primary responsibilities will include supporting product sales as a technical and domain expert, leading discovery workshops, providing product demonstrations, answering product feature and technical queries, and offering insights for product enhancements based on customer needs.