Manager, Solution Sales - Customer Workflows EMEA South

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The Manager, Solution Sales is responsible for leading a rapid expansion of ServiceNow’s Customer Workflows focused product lines in EMEA South. This will be achieved through building, leading, mentoring and developing the team of Specialist Sales Executives across ServiceNow’s evolving product portfolio. The ideal candidate must have deep experience in SaaS sales and have the drive and motivation to build a team in order to drive revenues and rapidly gain customers within new markets.  The role will report to the Sr Director, Solution Sales - Customer Workflows EMEA South.

What you get to do in this role:

• Lead a team of Customer Workflow Solution Sales Executives to drive rapid new business sales growth in the EMEA South region
• Build and drive sales strategy at a Regional level in conjunction with Field Sales and Pre-Sales Leadership, Professional Services, Marketing, Alliances & Channels and Sales Operations teams to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Act as the central conduit to Global Business Unit Sales Leadership teams and Field Sales Leadership
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Directors, and Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business, both locally, within EMEA and with Global business units
• Achievement of annual sales goals on a quarterly and annual basis is required
• Build effective working relationships with Solution Consulting, Product Development, Customer Outcomes, Partner, Marketing and the ServiceNow executive team

In order to be successful in this role, we need someone who has:

• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C-Level
• SaaS experience essential, experience of PaaS even better
• Deep and broad as a sales leader; prior executive experience preferred across geographies
• Prior experience in both direct sales and sales overlay capacities
• Strong success in recruiting, coaching and managing an exceptional sales team
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Experienced in planning and organization
• Experienced in public speaking and comfortable presenting to large audiences with credibility
• Track record in using social media to enhance the ServiceNow brand message
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Experience in one or many of the Product Portfolio outlined preferred but not essential
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Strong business and financial acumen
• Fluency in English and one of the regional languages

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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