Staff Data Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• Act as Go-to expert for the AI product, engineering and data science teams with anything in the realm of use, handling and governance of data for the use in AI.
• Establish and refine E2E process allowing compliant use of AI/ML assets within defined policies and standards
• Responsible for confirming the safe, compliant, accurate, and controlled sourcing, transport, transformation, and storage of data
• Provide governance and oversight to the compliant use of data assets across the data lifecycle for AI use cases and products
• Manage AI data access request and approve data usage by use case so other teams can perform their respective job functions
• Act as liaison to ServiceNow’s data governance team and represent the AI team in committees and contribute to the definition of company-wide processes and policies impacting AI.
• Create reports to ServiceNow’s leadership teams on the use of data assets across the AI product portfolio.

• BS/ MS in Computer Science, Management Information Systems, or related experience
• 3+ yrs of experience with data architecture, data governance, data management and/or data stewardship disciplines.
• 3+ yrs of experience developing standards, policies, collecting and organizing data for very significant organizational initiatives.
• Experience in regulatory and data compliant environments
• Experience managing upstream & downstream data consumption needs required for an application
• Possess uncompromising ethics, unwavering integrity and understanding of risk & regulatory process, as well as outstanding communications and interpersonal skills
• Strong analytical, strategic thinking and communication skills - must have ability to synthesize, develop and present clear and concise recommendations
• Collaborative and team player, ensuring overall business success

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $158,500 - $277,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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