Job details

Real Time Analyst (Colombia)

Sezzle is a cutting-edge fintech company with a mission to empower the next generation financially. They are looking for a Real Time Analyst to manage service level agreements in a fast-paced environment.

Skills

Attention to detail
Knowledge of Zendesk or similar CMS
Ability to create reports and forecast results
Multitasking capability
Previous call center experience

Responsibilities

Manage call volume and daily attendance
Create metrics and targets for service level expectations
Analyze and improve processes with leadership
Produce daily, weekly, and monthly reports
Forecast needs and assess productivity

Education

Bachelor's degree preferred

Benefits

Diverse and inclusive work environment
Opportunity for career advancement
Dynamic team culture

To read the complete job description, please click on the ‘Apply’ button

Sezzle Glassdoor Company Review

4.0

Sezzle DE&I Review

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CEO of Sezzle

Charlie Youakim

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By Sezzle

Sezzle is a pioneering fintech company committed to financially empowering the next generation with a payment platform that offers interest-free installment plans, boosting consumer purchasing power and merchant sales.

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