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Quality Assurance Coordinator - Data Reviewer

Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

 

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Job Description

Our Anchorage, AK laboratory is looking for a Quality Assurance Coordinator to join their team! The Quality Assurance Coordinator will assist with the administration and document control of the Quality Assurance system set forth by the laboratory's policies and procedures in accordance with the accrediting body and regulatory compliance.

Job functions:

  • Provides assistance in administration and document control of the Quality Assurance system
  • Under the direction of the Quality Assurance Management, maintains the EHS site and North American Operations Procedures (processes SOPs, routes SOPs for routine review, maintains a current index for each section of the Manual, assigns numbers to new SOPs, publishes and approves SOPs into the appropriate department folders, routes SOPs to other sites, and archives SOPs).
  • Maintains SOPs and forms
  • Answers customer questions pertaining to administrative matters in efficient manner that cultivates trust and reliability
  • Answers and directs customer inquiries to the appropriate technical staff or management
  • Sets up and maintains records/data management system to capture all records control requirements, including maintenance of files, quality assurance, information conversions, and systems automation
  • Maintains the company’s Form/Worksheet Control System (assigns numbers to new forms/worksheets, assigns revision codes to revised forms/worksheets, and copies and files forms/worksheets into the appropriate department binders)
  • Documents assignment, tracks, and brings to closure Change Control Requests
  • Assists in managing and controlling customer methods0Assists in managing customer protocols and reports including Method Transfer, Method Validation and Stability.0Adheres to internal standards, policies, and procedures
  • Performs other administrative tasks and duties as assigned

Qualifications

  • High School diploma or equivalent (Required)    
  • 0-2 years of job related experience (Preferred)
  • Proficient English language skills (Required)
  • Basic mathematical skills (Required)
  • Intermediate reasoning skills/abilities (Required)
  • Intermediate computer skills (Required)
  • Strong attention to detail (Required)
  • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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Average salary estimate

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What You Should Know About Quality Assurance Coordinator - Data Reviewer, SGS

Are you looking to kick-start your career in quality assurance? Look no further! SGS, the world’s leading Testing, Inspection, and Certification company, is excited to invite a Quality Assurance Coordinator - Data Reviewer to our Anchorage, AK laboratory. Our team of dedicated professionals is on the lookout for someone who is detail-oriented and capable of managing and coordinating multiple projects efficiently. As a Quality Assurance Coordinator, you'll play a pivotal role in maintaining the high standards our lab is known for. You will assist with the administration and document control of our Quality Assurance system, ensuring that everything aligns with our superb policies and regulatory compliance. Key responsibilities include managing system documentation, maintaining a solid records/data management system, and answering customer inquiries graciously, all while fostering an environment of trust and reliability. If you have a high school diploma and some job-related experience – even if it’s just a year or two – we’d love to see you apply. Proficiency in English, basic math skills, and a keen attention to detail are essential. Here at SGS, we believe in ensuring that every voice is heard, and every effort contributes to the success of our teams and our clients. If you’re eager to learn and willing to grow in a highly professional environment, we’d be delighted to have you join our dynamic quality assurance team!

Frequently Asked Questions (FAQs) for Quality Assurance Coordinator - Data Reviewer Role at SGS
What are the key responsibilities of a Quality Assurance Coordinator at SGS?

As a Quality Assurance Coordinator - Data Reviewer at SGS, your primary responsibilities will include assisting with the administration and document control of the Quality Assurance system, managing standard operating procedures (SOPs), and maintaining the records/data management system. You will also respond to customer inquiries and ensure that quality assurance standards are upheld in all processes.

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What qualifications are needed for the Quality Assurance Coordinator position at SGS?

To qualify for the Quality Assurance Coordinator - Data Reviewer position at SGS, you need at least a high school diploma or equivalent. While 0-2 years of job-related experience is preferred, a strong attention to detail, proficiency in English, basic mathematical skills, and intermediate computer skills are all essential for success in this role.

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How does the Quality Assurance Coordinator support SGS's quality assurance goals?

The Quality Assurance Coordinator plays a vital role in supporting SGS’s quality assurance goals by maintaining the documentation and administrative processes that uphold high-quality standards. By ensuring compliance with internal standards and regulatory requirements, the Coordinator helps foster trust and reliability for our clients.

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Why is attention to detail important for a Quality Assurance Coordinator at SGS?

Attention to detail is crucial for a Quality Assurance Coordinator - Data Reviewer at SGS because the role involves meticulous management of documents, records, and processes that directly affect the quality and reliability of our services. Accuracy in maintaining SOPs, answering customer inquiries, and managing data is vital to our overall mission of ensuring safety and compliance.

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What type of work environment can a Quality Assurance Coordinator expect at SGS?

A Quality Assurance Coordinator at SGS will find themselves in a professional and fast-paced work environment that encourages collaboration and continuous learning. The role involves working closely with various teams and departments, ensuring quality standards are met, and handling multiple projects, all while providing outstanding support to clients and team members.

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Common Interview Questions for Quality Assurance Coordinator - Data Reviewer
Can you describe your experience with quality assurance processes?

In answering this question, focus on any relevant experience you have with quality assurance systems, document control, and ensuring compliance. Highlight specific tools or SOPs you've worked with and how you've contributed to maintaining quality standards.

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How do you prioritize tasks in a fast-paced environment?

Emphasize your time management skills and how you effectively assess urgency and importance when prioritizing tasks. Share examples of how you've successfully coordinated multiple projects while maintaining a high standard of work.

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What steps do you take to ensure accuracy in your work?

Discuss your attention to detail and any methodical processes you implement to double-check your work. Mention specific tools or techniques you use to avoid errors and maintain high accuracy in documentation.

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How do you handle customer inquiries or complaints?

Illustrate your customer service skills by describing your approach to handling inquiries or complaints. Emphasize the importance of active listening, taking responsibility, and directing the customer to the appropriate resource for resolution.

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Can you give an example of a time you identified a problem and what you did to resolve it?

Give a specific example where you took the initiative to identify an issue in the quality assurance process and detail the steps you took to resolve it. Focus on your analytical skills and the positive results from your actions.

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What motivates you to work in quality assurance?

Share your passion for ensuring quality and safety, perhaps referencing a personal experience or a belief in the importance of high standards within any industry. Your genuine enthusiasm can resonate well with interviewers.

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How comfortable are you with using various data management systems?

Explain your familiarity and comfort level with different software tools used in quality assurance and data management. Mention specific programs if relevant, and showcase your willingness to learn and adapt to new systems.

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What qualities do you believe are important for a Quality Assurance Coordinator?

Here, you can discuss essential qualities such as strong attention to detail, excellent communication skills, the ability to work in a team environment, and a proactive approach to problem-solving, emphasizing how these qualities contribute to the role.

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How do you stay updated with quality assurance regulations and standards?

Mention your commitment to continuous learning, whether through specific training programs, industry workshops, or staying current with changes in regulations. Highlightation your proactive approach to ensuring compliance.

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Why do you want to work for SGS as a Quality Assurance Coordinator?

Convey your admiration for SGS's reputation in the Testing, Inspection, and Certification industry. Discuss your alignment with the company's values of reliability and integrity, and express your eagerness to contribute to their mission.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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DATE POSTED
April 22, 2025

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