Senior Product Manager

To qualify for the Senior Product Manager role at Shakepay, you should have over 5 years of experience in building and delivering impactful products. Strong communication and collaboration skills are essential, alongside proficiency in data analysis and decision-making based on data insights. A passion for bitcoin and a technical background in entrepreneurship or engineering can be valuable assets.

As a Senior Product Manager at Shakepay, you can expect competitive compensation that includes stock options. The benefits package is robust, offering health and dental coverage, wellness spending accounts, 20 vacation days with an additional monetary bonus for unused time off, a $2,000 annual budget for learning and development, and a top-up for parental leave. Shakepay also provides the unique opportunity to get paid in bitcoin.

Yes, as a Senior Product Manager at Shakepay, you have the flexibility to work remotely from anywhere in Canada. If you happen to be in Montreal or Toronto, you can also choose to work from our office spaces, creating a perfect balance between remote and in-office work.

At Shakepay, the company culture is vibrant and oriented towards innovation, growth, and collaboration. As a Senior Product Manager, you’ll be part of a dynamic and ambitious team that encourages continuous learning and rewards initiative. The team regularly engages in quarterly offsite events to foster connections and a sense of community.

Shakepay is committed to supporting career growth for its employees, especially Senior Product Managers. You’ll have access to a generous $2,000 annual budget dedicated to courses, certifications, and training to help you develop new skills and advance your career within the company.

As a Senior Product Manager at Shakepay, your role will primarily focus on creating product experiences that customers love. You will collaborate with cross-functional teams to develop product strategies, oversee product launches, and utilize metrics to analyze performance, ensuring that you continually meet user needs and expectations.

Data analysis is extremely important for the Senior Product Manager role at Shakepay. You will be required to establish metrics to assess the effectiveness of product releases, which means being adept at data-driven decision-making. This skill is critical for making informed recommendations for improvements and achieving meaningful product results.

When developing a product strategy as a Senior Product Manager, I would first conduct thorough market research to understand user needs and competitive landscapes. Next, I would gather input from cross-functional teams, collaborate with stakeholders, and establish clear objectives and key results. By analyzing data and maintaining flexibility to adapt my strategy as necessary, I aim to create a robust plan that aligns with Shakepay’s mission.

In my previous position, I led a successful product launch by first identifying user pain points through surveys and user feedback. I brought together a cross-functional team to brainstorm solutions, followed by rigorous testing. We monitored early metrics post-launch to make necessary adjustments quickly. The product was well-received, exceeding user acquisition goals, which I achieved through strong marketing collaboration that conveyed the product’s benefits.

I use a combination of stakeholder feedback, user research, and data analysis to prioritize features for the product roadmap. Implementing frameworks like the MoSCoW method helps categorize features into Must-have, Should-have, Could-have, and Won't-have. This ensures that we focus on delivering maximum value to customers while remaining aligned with company goals and resources.

To measure the success of a product after launch, I consider key performance indicators such as user engagement, conversion rates, retention rates, and overall customer satisfaction metrics. Setting baseline metrics prior to launch enables accurate comparison. Regularly gathering user feedback allows us to iterate and improve the product based on real-world insights.

In a previous project, our team faced a conflict regarding feature prioritization. To handle it effectively, I facilitated a meeting where everyone could voice their views. I encouraged open dialogue and used data to support decision-making. In doing so, we reached a consensus on priorities based on user value and market demands, which ultimately strengthened our team’s collaboration.

To ensure effective communication among cross-functional teams, I emphasize transparency and regular updates. Tools like Slack, project management software, and weekly stand-ups help keep everyone informed and engaged. Encouraging a culture of open feedback allows team members to share insights freely, fostering a collaborative environment where issues can be addressed swiftly.

Customer feedback plays a pivotal role in my product management process. I actively seek out user feedback through surveys, interviews, and usability tests to gather insights directly from users. This data shapes our product development by identifying pain points and opportunities for improvement, ensuring that we meet customer needs effectively and continuously enhance the user experience.

Balancing short-term and long-term product goals requires careful planning and alignment with the overall product vision. I break down long-term goals into achievable milestones while ensuring immediate tasks align with our broader strategy. Regular reviews of our roadmap assist in keeping teams focused on both immediate deliverables and long-term objectives, accommodating shifts in priorities when necessary.

To ensure our products meet regulatory requirements, I proactively collaborate with compliance and legal teams during the product development phases. Conducting risk assessments and keeping abreast of evolving regulations in the financial landscape help identify potential compliance challenges early on. This collaboration ensures that product features comply with the necessary regulations and avoids potential issues at launch.

I advocate for user experience improvements by emphasizing user feedback and data analysis. Presenting compelling case studies and metrics to stakeholders highlights the impact of user experience on customer satisfaction and retention. By prioritizing user-centric design and usability testing in our processes, I ensure that the user perspective remains a driving force in our product development efforts.