"As the SharePoint Administrator, you will be responsible for providing technical support for the SharePoint environment. You will be responsible for understanding business and customer requirements that drive the analysis and design of technical solutions. You will resolve customer complaints and respond to suggestions for improvement and enhancement. You will also be responsible for providing on call support on a rotational basis as required.
Responsibilities:
Support M365 solutions within an enterprise infrastructure
Assist the customer defining, creating and implementing global standards & artefacts for responsible technologies (High level, Low Level Designs)
Assist with product life cycle management & evolution knowledge & capability to support their customer & support business unit growth.
Pursues up-to-date knowledge of emerging technology trends and developments in areas of interest to the organization
Drive and support service creations, Improvement, efficiencies and risk management for their respective service end to end.
Provide SharePoint administration and technical support for M365 Enterprise SharePoint and on-premise environments
Provide MS Teams administration technical support
Manage and maintain site Content and Structure settings, Site Hierarchy, and site collection navigation
Design, configure, manage, and maintain comprehensive site collection, site, and list level usage reports and usability analysis
Identify and report governance violations for Enterprise SharePoint using DLP and IRM configurations for M365 SharePoint and on premise environments
Update Documentation, Check the validity and accuracy of any documentation that is used by the end users, site owners and Administrators
Allocate additional Storage Quota to the site collections as they reach the maximum storage limit set by default
Configure and administer SharePoint and automate tasks
Work on tickets and service requests for Microsoft Office 365 SharePoint Online M365 Enterprise SharePoint and on premise environments meeting the SLAs in the ITSM system
Support Microsoft One Drive for Business sync issues and work with the users to recover data lost
Test and implement new features in a SharePoint on premise environment.
Manage and delete Site Collections and sub sites in Office 365 SharePoint Online system as per service requests
Minimum Requirements:
3+ years, SharePoint, OneDrive for Business, Teams, Office 365 Groups, Yammer, and Power Platform experience
Knowledge and working experience with Windows 2008 or later server infrastructures
Minimum of 2 years’ experience with Active Directory and Azure Active Directory.
Minimum of 2 years’ experience with Office 365 administration.
PowerShell script or equivalent demonstrated experience
Bachelor’s degree in Information Security, Information Technology, Computer Science or equivalent experience.
Experience with ServiceNow ITSM
Extensive written and oral communication skills (English) "