Shift Leader

Being a Shift Lead combines leadership with strong people skills. Shift Leads make sure Team Members are properly trained, positioned and ready to provide a great Customer experience.

As a Shift Lead, you play a key role in the operation of the restaurant. The Shift Leader supports the Restaurant General Manger by running great shifts in a self-sufficient manner. They take ownership and responsibility of resolving problems, seeks help from others when appropriate and are willing to provide help and guidance to others.

Additional responsibilities include:

• Ensures food quality and 100% customer satisfaction
• Ensures complete and timely execution of marketing programs
• Ensures a safe working environment by role modeling and requiring safe work behaviors
• Provides regular feedback to the team and RGM