Data Product Manager

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

The Data Product Manager gathers input and data from internal processes to create forecasts and business plans that drive growth for assigned products. This role is responsible for discovering data analytics requirements from multiple stakeholders. Contributes appropriate product-related insights and strategies throughout the product life cycle, either by collaborating or getting feedback from stakeholders. Works cross-functional, helping various business units define strategy and roadmaps.

Where you'll work

This is a remote role, with preference in Austin, Texas.

What you'll be doing

• Applies product management concepts to Product Strategy, Product Marketing, and Product lifecycle

• Proactively reports to the Product Manager and collaborates with the product development team.

• Effectively gathers product data, including web analytics, statistics, and consumer trends.

• Analyzes consumer research data and records product defects.

• Determines improvements to product features

• Utilizes data to identify detailed requirements of new features. 

• Identifies unique relationships between multiple product lines and aligns them. 

• Coordinates findings with the product team and aligns them with business goals.

• Prepares project status and risk management reports.

• Develops marketing strategies for enhanced product features.

• Trains internal departments on new product features and providing support to customers.

• Developings efficient customer communication and feedback channels.

• Streamlines the production processes and strategy by utilizing data science techniques and hypothesis testing to improve products. 

• Works with the product team, product owner, data science teams, data engineers, and other stakeholders

• Ensures alignment with Developers as to User Acceptance and definition of “Done”

What you'll need

• Bachelor's degree in computer science, business management, marketing, or a related field.

• 4+ years product management experience (or demonstrated in-kind efforts)

• General Understanding of product management concepts, like product strategy, product marketing, and product lifecycle

• Ability to define Product Roadmap with little to no guidance

• Ability to define Product Vision with little to no guidance

• Demonstrated ability to handle more than one product component where necessary

• Experience in gathering and interpreting qualitative product data and consumer feedback.

• Ability to analyze industry trends and competitor behavior.

• Exceptional ability to identify improved product features and contribute to marketing strategies.

• Proficiency in compiling project status, risk management, and marketing reports.

• Ability to maintain strong customer relations and provide product support.

• Competency in training internal departments on new product features.

• Excellent communication skills.

• Ability to work on multiple projects at the same time

• Ability to effectively meet deadlines at the expected quality

Perks of working for Shiftkey

• Inclusive and collaborative work environment

• Comprehensive health, vision, and dental coverage

• Benefits effective as of first day

• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees’ diverse needs 

• 100% 401(k) employer match up to 6%

• Paid parental leave

• Investment in your wellness: access to mental health support

#LI-Remote #LI-JM1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. 

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com