Account Executive, Existing Business (Remote) - job 1 of 2

• Remote - Americas
• Sales

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs

and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role

Our growing sales teams work directly with notable brands and entrepreneurs to develop their commerce strategies — whether that is starting or expanding their e-commerce business or brick & mortar operations. 

At Shopify, we have an exciting opportunity for highly motivated sales professionals to join our team as Account Executives. This position offers a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.

Note: By applying to the Account Executive posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

Our Cross-sell teams focus on working with exciting and growing merchants with an annual revenue up to 150M. You will thrive in a fast-paced team environment, engaging with diverse merchants, and benefiting from personalized training and career prospects. Our central goal is to expedite the growth of existing merchants and help them navigate their present challenges. 

We are enthusiastic about delivering exceptional merchant experiences and are dedicated to enhancing commerce experiences for all.

Key Responsibilities:

• Engage with prospects and clients to understand their unique needs and challenges, and provide them with tailored commerce solutions
• Lead and participate in high-volume outreach efforts through calls, emails, social media, and other channels to qualify leads
• Manage a comprehensive sales cycle from initial contact through to contract negotiations, maintaining a pipeline of opportunities
• Serve as a proactive point of contact for clients, ensuring an exceptional service experience
• Collaborate closely with cross-functional teams to enhance client engagements and outcomes
• Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants

Desired Skills and Qualifications:

• Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings
• Proven ability to manage detailed sales cycles and succeed in a competitive environment
• Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings
• Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred
• Self-motivated and driven by results, with the tenacity to pursue leads and close deals
• Ability to multitask, prioritize responsibilities, and thrive on change
• Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening

Craft @ Shopify

Craft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks

The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.

The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals.

This role is part of our Crafter Track.

Still interested? Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you really match the criteria for multiple roles.