Revenue Operations

We are hiring for multiple roles across a variety of teams within Revenue Operations. These teams are responsible for GTM operations, resource architecture and incentive compensation, process optimization and revenue tooling, insights and revenue excellence, regional operations and incubation. These roles include but are not limited to Revenue Operations Specialists/Manager/Leads.

*We are currently seeking candidates to join multiple Revenue Operations Teams within the Revenue team at Shopify. If any of the qualifications listed align with your skills and experience, we highly encourage you to apply. 

Revenue Operations Specialists:

• Drive sales growth through business planning. Partner with sales leadership, globally, on the outlook and performance of the business and leverage business insights to benchmark performance and make suggestions on current and future actions based on key drivers, opportunities, and/or risk.

• Build sales productivity assets, facilitate business and funnel reviews, represent analytics requirements and needs of sales teams to cross functional partners

• Conduct deep dive analysis on global sales performance and build narratives and forecasts in partnership with regional revenue operations.

• Manage global sales programs that deliver sales capacity, capabilities and initiatives that augment field sales capabilities to meet and exceed sales targets.
  

Senior Revenue Operations Specialist, Solutions Engineering:

• Define processes for the Solutions Engineering craft, optimizing systems and reducing complexities to enhance sales performance and customer experience.

• Optimize key processes and capabilities for technical discovery, solutioning, and demos showing the art of the possible 

• Enable orchestration between Solution Engineers, Account Executives, Professional Services, and our Launch teams.

• Localize capabilities into craft, tailoring Revenue organizations strategies and processes to meet the specific needs and context of the Solutions Engineering team.

• Advocate for the Solutions Engineering craft across Revenue Operations, identifying and resolving operational challenges to boost seller efficiency and revenue profitability

• Assume ownership of the Solutions Engineering craft role guidance, ensuring it effectively supports the team's strategic objectives

• Manage the Solutions Engineering craft community engagement, keeping them updated on new capabilities, updates, and issues.

• Champion a multitude of projects spanning various teams within the Revenue Organization, with the potential to influence the entire sales pipeline from lead generation to merchant success, by collaborating with cross-functional stakeholders from data, development, learning & development, and third-party tooling.

Qualifications for the Roles

Traditional Revenue Operations Qualifications: 

• Minimum of 6 + years experience in a revenue revenue excellence, sales operations, revenue operations and/or go to market strategy disciplines

• Proven track record of developing and implementing revenue and growth strategies for multi-product SaaS or eCommerce/FinTech businesses

• Analytical - you are able to dissect a sales forecast and identify the implications, risks, and inconsistencies and identify where actions / programs / analysis is needed

• Revenue Systems and Process Experience - You understand how B2B / SaaS sales processes and workflows run across the marketing, sales development and field sales funnels and their underlying systems

Senior Revenue Operations Specialist, Solutions Engineering Qualifications:

• 5+ years of program/project management, sales, marketing, sales excellence, sales enablement, or operations

• Proven experience working with a Solutions Engineering organization.

• Experience with core Revenue stack technologies, including but not limited to Salesforce, Salesloft, and Seismic

• Strong understanding of go-to-market strategies and sales enablement needs is a plus