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Shopper Insights Client Lead - job 2 of 2

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a Shopper Insights Analyst who expects more from their career. This is your opportunity to join the world leader in customer data science, becoming a trusted insights and strategy advisor to our client partners. Together, you will turn data into insight and apply the learning in ways that put the customer at the center of decision making, improve the shopping experience, build loyalty, and accelerate growth.Joining our commercial team, you'll work with world class and passionate people using cutting-edge techniques on projects that will have both short and long-term impact. You'll work within a fast-paced client leadership team, collaborating with solutions managers and media managers all keen to learn and grow together.

What we expect from you

  • Bachelors degree in a relevant subject
  • 3+ years of relevant CPG, Retail or Merchant experience
  • Client facing or stakeholder management experience
  • Knowledge of customer insights and consultative approach to selling
  • Passion for training and onboarding CPGs
  • Undertake projects, partnering with Data Scientist colleagues, to dive deep into client data and make recommendations to clients to achieve positive business results and an improved customer experience
  • Manage implementation of new processes, tools, and solutions with the client and as part of a large team environment

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone's invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

To enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. We can’t do this without great people, led by strong values. It’s dunnhumbians who are passionate people who always start with the Cu...

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DATE POSTED
July 24, 2023

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