Showroom Manager

True Residential – A luxury refrigeration brand with commercial DNA has an excellent opportunity for a customer focused individual seeking a challenging and rewarding opportunity. The True Experience Center Showroom Manager will oversee day-to-day operations at our showroom in the Architects & Designers Building in NY. This individual will be responsible for managing guest relations and working with management and sales/marketing teams to create a World Class experience with the True Residential brand.

Responsibilities

• Generate sales leads and collaborate with the local sales team.
• Assist consumers and/or trade professionals with design solutions for their project, as requested.
• Support the local market representatives with sales efforts within the architect, designer, remodeler, and retailer/dealer community as needed.
• Conduct trainings, executive showroom tours, and product knowledge presentations.
• Ability to plan and execute showroom events, including list development, vendor coordination and event hosting.
• Work with management to develop a business plan to ensure that there is continuous growth of traffic within the Showroom.
• Work with management to identify and execute creative solutions for attracting specific audiences and demographics to the Showroom, such as CEU presentations, tours, etc.
• Manage the overall look and brand experience in the Showroom, including sample and marketing literature inventory.
• Work closely with marketing group to track and manage leads from the Showroom.
• Build and maintain beneficial relationships with building management and aligned showrooms.
• Engage in sales calls and report metrics on a regular basis.
• Prioritize business needs across all departments and clearly communicate to those individuals.
• Integrate into local trade industry organizations as needed and remain educated on design trends.
• Greet and attend to guests and provide information to better help homeowners and trade customers understand the benefits of True Residential.
• Assist the local market representatives with sales efforts within the architect and design community as needed.
• Manage Salesforce input for tracking in an efficient and detailed manner.

Qualifications

• Bachelor’s degree in marketing, communications, business or related field required.
• Four or more years of experience in a retail or showroom management position required.
• Experience in commercial/residential interior design industry a plus.
• Hospitality experience a plus.
• Microsoft Office programs, Salesforce or similar CRM, Adobe Suite considered a plus.
• Excellent interpersonal, verbal and written communication and superior presentation skills.
• Retail showroom or event management experience.
• Professional and tailored dress code to reflect our premium brand.
• Superior presentation and customer service skills.
• Ability to develop and maintain strong working relationships with internal and external customers.
• Excellent organizational skills, critical thinking, as well as the ability to prioritize a multitude of tasks.
• Highly detail-oriented, self-motivated and thrives in a team environment.
• Ability to work extended hours (late nights and weekends) for events.

We are proud to be an Equal Opportunity Employer.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 4 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: One location