Program Manager - Care Pathway Innovations

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around thProgram ManagerCare Pathway InnovationsReports To: Global Head, Networked CareFunctional Area: Networked CareRequired Travel: 40%Location: Remote, Florida PreferredDo you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team!Our global team: We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.SummaryThe Program Manager is responsible for the development and implementation of novel applications for our Healthineers technologies. Working closely with partner organizations, they will optimize solutions that enable healthcare systems to deliver care more efficiently for their patients. This entails taking the vision and strategy developed by the project sponsors and, through a partnership across functional teams, enable the co-development of an operationally viable solution. This individual will provide a critical link between the organizations, their strategies, and project execution. This individual will be responsible for the success of assigned programs within the portfolio ensuring all programs are completed on time and to budget. They will work in partnership with members of the project team, Healthineers Business lines, customer clinical teams, and numerous stakeholders to achieve these goals. This individual will own the day-to-day relationship between the Customer stakeholders and the internal cross-functional team.Key Responsibilities• Ability to strategically drive and direct a complex program across both internal and external stakeholders• Drive products from conceptualization to operationally viable solutions• Oversee development and implementation of project plans for assigned program(s)• Ensure there is alignment amongst stakeholders – providing regular feedback to the governance team• Ensure all stakeholders remain engaged and aligned throughout the program lifecycle• Provide transparency to program status through effective program governance• Demonstrate leadership excellence and drive a high-performance culture• Identify resource requirements by monitoring project roadmap and resource allocation to projects• Establish and foster relationships that lead to collaboration with all stakeholders and most effective, high quality deliverables• Contribute to achieving the vision, mission, and values of Siemens HealthineersSuccess Measurements• Strong customer engagement skills to address complex projects and ambiguity• Demonstrate strong leadership skills in motivating teams for high performance and ability to manage projects and programs.• Excellent communication skills – verbal, written, ability to present.• Demonstrated ability to energize, develop, and build rapport at all levels within a project team.• Ability to manage multiple programs and priorities.• Ability to think strategically and influence decisions with key business leaders and program stakeholders• Must be results-driven, action oriented and passionate about making a positive customer impact while balancing business needsEducation / Knowledge / Experience• BS/BA in related discipline or advanced degree as applicable to role• New products development experience strongly preferred• Program management experience in Health Technology• Minimum of 5 years of experience any of the following: Healthcare Practice Management, Healthcare Program/Project Management, Product Development, Healthcare IT• Required Travel 40%Competencies• Curiosity– Individual has a strong entrepreneurial and growth-oriented mindset – eager to find new ways of delivering care• Communication: Outstanding communications skills (oral/written/listening) able to work effectively with both internal and external stakeholders to uncover needs and provide solutions• Conflict Management - Applies strategies to deal effectively with difficult people and difficult situations. Models effective negotiation techniques and always maintains control of the situation. Can effectively handle confrontation and conflict with and between project team members and can use a series of verbal and non-verbal interventions to de-escalate the conflict, explore and clarify the issues, and facilitate resolution, while discouraging disruptive behavior and preventing emotional withdrawal. S/he is rated as the best or better than most at conflict management. Acts as a mentor/trainer for conflict management.• Teamwork and Collaboration - Facilitates and fosters a cooperative approach. Creates an environment that fosters sharing of information and knowledge. Builds and effectively leverages internal network beyond own organizational unit. Inspires and motivates others to contribute to common goals and to step out of comfort zones. Balance’s self and team interests to meet collective goals. S/he is rated as the best or better than most at teamwork and collaboration.• Leveraging Diversity - Can identify when cultural misunderstandings may be contributing to interpersonal conflict in the training and can use a variety of strategies to explore and resolve conflicts. Demonstrates an honest respect and appreciation for cultural diversity. Incorporates consideration of all classes, races, nationalities, cultures, disabilities, and genders into training. Creates a climate that treats interface between diverse people and groups as the norm. Reputation for receptiveness to thought diversity makes this individual a magnet for diverse thoughts and perspectives and fosters an organizational climate of inclusion that integrates the best ideas from many varied voices.• Professionalism - Develops an action plan to improve personal professionalism. Always effectively represents his or herself and the organization onsite, at business meetings and other networking events. Adept at networking etiquette.• Time Management - Is an expert on efficient use of time and energy of self and others. Thoughtfully plans his or her schedule and skillfully discriminates between the urgent and the important, often accommodating a broad time frame. Easily handles multiple tasks at the same time, while considering plans for future tasks. Considers the short, medium, and long-term, while attending to a broad range of activities.• Analytical Thinking - Uses a combination of logic, analysis, experience, wisdom, advanced methods, and other resources to make sound, timely decisions and to solve problems. Demonstrates the ability to solve complex, difficult, and intractable problems, creates effective and innovative solutions. Demonstrates advanced skill and keen insight in gathering, sorting, and applying key information. Builds and leads coalitions and teams to facilitate the work when indicated. Delivers solutions and decisions that have a positive, far-reaching, and comprehensive organizational impact, influencing future events and directions. Is often pursued as a consultant for input, analysis, process support, and direction. Acts as a mentor/trainer for analytical thinking.At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.Beware of Job ScamsPlease beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careersLeadership & People Excellence:• Leads and develops their team of Product Specialist Executives (PSEs), providing recognition, reward, feedback, and continuous coaching to further promote the high-performance team culture to exceed sales and market share growth targets.• Together with Team, provide effective Customer Solutions and drive high Customer Satisfaction.• Provide oversight with ownership of deals & the sales process, sales tools, accountability, and drive individual and team success.• Assess technical/sales/professional developmental needs of team members and coordinate their systematic professional development.• Drive clinical conversion excellence by developing PSE team sales skill and clinical competency.• Ensure active participation and engagement of teams in daily zone business execution.Strategic, Clinical/Business Partner to the Zone and the Business Lines:• Develop and implement sales strategies and guidelines. Set sales targets for the zone.• Develop and propose sales budgets and growth forecasts aligned with the sales strategy of the unit(s).• Manage completion of budgets and regular sales reporting.• Define and allocate resources.• Collaborate with Marketing, Product Management and Project Management in matters of strategic and tactical product and service positioning.• Drive Customer focus within the organization and initiate / contribute to planning of Customer related product development measures or the setup of Customer related projects.• Support strategic key Customers business development when needed.• It is the role of the AVP to collaborate with internal and external resources (ie: Image Quality Experts, Service, Factory, R&D, Customer Specialists and local sales teams) to coordinate and lead the resolution of Customer Satisfaction issues• Demonstrate a high degree of understanding of market dynamics, opportunities and risks. Provide excellence in win/loss reporting, trending, and solution development for future deals.• Capture competitive conversions, own installed base management including CDV and RS and the mindshare of the general salesforce in a zone.• Drive Share quality excellence and develops teams to use CRM data to improve market strategies and effectiveness.• Create transparency to forecast and achievement of business line specific goals.• Provide support for must-win/multi-unit/multi-modality deals.• Collaborate on Customer account strategy with RVPs, SCA Manager, Federal Account Managers, and Service teams.• Responsible for climbing the Customer ladder to help drive customer satisfaction.EducationAssociate/Bachelor's degree in Radiology/Imaging, Business, Marketing, or a related field, plus 10+ years’ experience in a clinical or sales environment, with preferred experience selling diagnostic imaging capital equipment into clinical/hospital environments; or equivalent combination of education and related experience.Skills Required• Successful sales and operations experience, preferably in a major Healthcare Imaging organization, with a deep professional know-how and experience with Medical Imaging Equipment• Solid understanding of strategic business goals, with ability to create and update sales strategies based on analytics of customer, market, and products.• Demonstrated ability to form relationships to effectively collaborate across a matrixed organization• Solid professional judgment and problem-solving competence.• Ability to improve existing processes and approaches, as well as successfully implement and sustain.• Proactively share knowledge within own team (incl. virtual & matrix team).• Impact on results in own area. Internally acknowledged member within specialist field• Demonstrate and apply advanced knowledge of strategic planning, cross-functional business practices, and operating procedures for a major functional area.Skills Preferred• Experience with creating, developing, leading and mentoring high performance teams.• Prior success managing multiple levels of employees, across one or more major functional areas, groups and/or operations.• Professional experience in a major Healthcare Imaging organization, preferably in both sales and product management.• Demonstrate advanced understanding and application of management approaches for work direction, motivation, and performance management.Remote / Office Based Field Based/Customer FacingTravel % Up to 50%At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.Beware of Job ScamsPlease beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careersEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. 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