Business Development Representative Manager

About Us:

• At Sierra, we’re building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco.

• We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Competitive Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

• Our co-founders are Bret Taylor and Clay Bavor. Bret was most recently co-CEO of Salesforce, which had previously acquired the company he founded, Quip. Before founding Quip, Bret was the CTO of Facebook. Bret was one of Google's earliest product managers and one of the co-creators of Google Maps. Bret currently serves as Board Chair of OpenAI. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. 

What You’ll Do:

• Team Leadership: Hire, manage, and mentor a team of Business Development Representatives, providing support to help onboard and develop team members.

• Set Clear Performance Expectations: Establish and communicate key performance indicators (KPIs) and objectives for the BDR team. Monitor individual and team performance to ensure everyone is working towards meeting or exceeding goals.

• Prospecting, Lead Generation, Lead Qualification: Support our new business efforts by identifying potential customers through strategic prospecting, research, and outreach (cold calling, networking, campaigns, etc). Assess leads to ensure alignment through discovery calls, as well as further increase interest and engagement in Sierra’s product offering.

• Relationship Building: Continuously build and nurture relationships with potential customers. Build a foundation of trust by understanding their needs, sharing customized solutions, and industry/product knowledge. Work closely with our Sales leadership team to align on strategies, campaigns, and key insights. 

• Help Define our Sales Motion: Partner alongside our sales leadership team to create and define goals, strategies, processes, and documentation. As a founding member of our BDR team, your work will directly impact how our GTM function operates and succeeds. 

• Establish a Positive and High-Energy Culture: Foster a collaborative, goal-oriented, and positive team culture that motivates BDRs to excel in their roles. Encourage healthy competition, celebrate successes, and maintain a supportive work environment. 

What You’ll Bring:

• 3-6 years experience in business development leadership roles, with a proven track record of managing and scaling high- performing teams. 

• Communication & Relationship Building: Past experience building rapport with internal sales teams and external partners. Clear verbal and written communication skills, with the ability to communicate with all levels of audience. 

• Prospecting & Lead Generation: Proven track record of identifying potential clients and converting them to qualified leads.

• Adaptability & Resilience: Ability to work in a fast-paced startup environment and adapt to changing priorities. Past experience overcoming obstacles and utilizing creative outreach strategies to effectively increase engagement. 

Even Better:

• Industry Experience: Experience supporting Enterprise B2B and/or SaaS sales organizations.

• Industry Knowledge: Familiarity with the AI landscape, key players, and emerging

Our Values:

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.

• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.

• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.

• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

What We Offer:

We want our benefits to reflect our values and offer the following to full-time employees:

• Flexible (Unlimited) Paid Time Off

• Medical, Dental, and Vision benefits for you and your family

• Life Insurance and Disability Benefits

• 401(k) Plan with Sierra match

• Parental Leave

• Fertility and Family Building Benefits through Carrot

• Lunch, as well as delicious snacks and coffee to keep you energized 

• Discretionary Benefit Stipend giving people the ability to spend where it matters most

• Free alphorn lessons

These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be You, With Us:

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.