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Trust and Safety Analyst

About the Team:  

We’re people that are passionate about making the internet a safer and more trusted place for all. We love the trust and safety space and want to teach companies how they can protect themselves, their users and create frictionless experiences for legitimate consumers. As a Trust and Safety Analyst, you are heavily experienced in multiple types of online abuse and trust and safety issues. You’ve helped build teams, tools, policies and procedures at companies that have had to work through these threats at a global level. 

What you’ll do:

  • Identify potential payment fraud rings and abuse vectors in the Sift ecosystem.

  • Optimize Sift performance and value for our clients.

  • Provide Sift system recommendations on how clients can prevent more fraud, increase acceptance rates and improve other KPIs.

  • Be on top of the rapidly evolving landscape of fraud and trust and safety 

  • Work with prospects, partners and customers around developing industry best practices and strategies.

  • Educate internal teams on all things risk and trust and safety related.

  • Help develop engaging trust and safety focused content for the Sift community.

  • Nurture a trust and safety focused community.

What would make you a strong fit:

  • 5+ years experience working as an individual contributor working on multiple abuse types (eg: financial fraud, chargebacks, ATO, spam, content moderation, fake accounts, compliance, bot attacks, etc).

  • Excellent cross-functional interpersonal skills and strong communication skills.

  • Ability to connect with and teach various business personas.

  • Intermediate data querying and analytical skills: (Python, SQL, Hadoop, Looker, Spark, Scripts, Snowflake, Tableau, etc).

  • BS or BA degree 

  • CFE, CPFPP or ACFE credential; nice to have, not required

Benefits and Perks:

  • Competitive total compensation package

  • 401k plan

  • Medical, dental and vision coverage

  • Wellness reimbursement

  • Education reimbursement

  • Flexible time off

A little about us:

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.

Let’s Build It Together

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy

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CEO of Sift
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Kris Nagel
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Help everyone trust the internet

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Full-time, remote
DATE POSTED
May 16, 2024

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