Director, Human Resources at Silicon Valley Bank in Boston, MA

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for... our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply. Job Description Our goal as an HR organization is to align with the needs of our business and act as a trusted advisor to develop and execute plans that optimize the talent and culture here at SVB and promote the continued success of our dynamic company. Integrate HR disciplines with the unique needs and challenges of their respective teams and will influence the strategies that ensure the success of our business. As a respected and highly productive Director, Human Resources, this person will be embedded in the line of business and will leverage independent thinking and organizational savvy to help drive their teams' success Responsibilities are listed but not limited below: Collaborate with management team to integrate and distribute premiere compensation, benefits, learning and development, and staffing programs across the firm. Additionally, will provide expertise in the areas of employee relations and organization development. Ensures the performance management process is effective and employee relations concerns are resolved. This individual will be a coach and adviser to his/her respective business units, a resource to employees, and a role model to all. Corporate advocacy will be obtained through ensuring consistent adherence to policies and programs with an effort to minimize company liability and exposure, and to enhance employee morale and effectiveness. Administers the performance review process and collaborates with managers and employees regarding performance to assist the Division in meeting performance goals. Counsels' employees and management as required and ensures consistency and fairness in policy implementation. Under general supervision, responds to and investigates internal and external claims against SVB. Works with management to ensure employee needs are met in areas such as employee development, succession planning, employee relations, compensation and benefits. New Hires/Terminations/Leaves of Absence: Ensures smooth transition for new hires and transfers for respective business units. Conducts exit interviews for terminating employees, reviews trends, and makes appropriate recommendations to management based on collected data and observations. Program Management Partners with Human Resources Managing Director to ensure consistency in HR programs and provides feedback on programs as appropriate. HRIS Uses the Workday system to provide local reporting as necessary. Provides organizational feedback to functional HR groups to ensure programs/policies are aligned with the company's vision and values. Refers employee unemployment, disability, leave of absence and workers' compensation claims to appropriate functional HR representatives and provides input as necessary. Refers issues of health, safety, and ergonomic issues for client population to appropriate contacts at SVB. Engages in additional projects or initiatives as assigned by the Human Resources Managing Director. Learning & Development Collaborates with the Talent Development (TD) function to address the changing needs of business units, intact teams and individual employees. Works with management on defining development needs and collaborates with TD on implementation of training and/or organization development interventions. May be asked to collaborate on or design course content and/or present, facilitate training. Support change management processes. Interview, hire, onboard and provide ongoing training to new HR Representatives and HR contractors. Provide development and coaching as well as career support to HR Reps. Manage, support and advance the Project Associates Program. On-board and check in with Project Associates on a consistent basis. Manage related Finance and HR requirements. Requirements: BS/BA preferably in Human Resources, Organizational Development, Psychology, Business, Industrial Relations, or a related field is required. Directly related experience may be substituted. MBA/MS preferred. A minimum of ten years of professional Human Resource generalist experience is required. Excellent knowledge of compensation, benefits, employee relations, organization development, and training with expertise in at least two of these areas is required. Proficient knowledge of international, federal, state and local area employment laws and regulations is required. The following qualities, work experience and skills are key success factors for the Director, Human Resources position: Excellent business orientation and ability to understand business units' specific product/service value proposition and can translate their HR needs within larger context of company success and profitability Strong enthusiasm and commitment to the HR profession Exceptional interpersonal skills: friendly, tactful, good negotiator, ability to influence others; Strong communication skills, both written and verbal Demonstrated ability to thrive and perform in an ever-changing, fast-paced and demanding environment Strong problem-solving skills, attention to detail and a high level of accuracy in written work Good working knowledge of HRIS systems - preferably Workday Demonstrated ability to facilitate and balance regional and corporate requirements and objectives Superior conflict resolution skills Proven ability to work with all levels within the organization Ability to maintain a high level of confidentiality at all times Strong organizational and facilitation skills. 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB). Equal Employment Opportunity Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices. Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Salary Range: $200K -- $250K Minimum Qualification HR Management, Organization Development & TrainingEstimated Salary: $20 to $28 per hour based on qualifications