Job details

Customer Success Manager (Digital Marketing) - APAC

Similarweb is a digital intelligence platform assisting customers like Google and eBay. We're looking for a Customer Success Manager to help our Enterprise clients succeed digitally.

Skills

Digital marketing experience
Client-facing customer success experience
Analytical and consulting mindset
Strong relationship-building skills
Strong presentation skills

Responsibilities

Act as primary contact for all users on accounts
Onboard and train clients on Similarweb solutions
Identify and mitigate churn risks
Support client engagement with data-driven insights
Uncover upsell opportunities

Education

Bachelor's degree preferred
Relevant certifications a plus

Benefits

Competitive compensation packages
Regular team outings
Career development opportunities
Inclusive workplace culture

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By SimilarWeb

Similarweb's mission is to empower its customers to win online. Our technology provides digital market intelligence for every website and mobile app, so you can understand, track and grow your market share.Come be part of the team that's disruptin...

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE