Job details

Customer Success Manager ( Languages: French or Italian Or German Speaker)

At Similarweb, we empower companies with unique digital intelligence solutions. We're seeking a Customer Success Manager to enhance client relationships and drive product adoption.

Skills

Digital marketing knowledge
Strong relationship-building
Analytical mindset
Effective presentation skills
Collaboration

Responsibilities

Primary contact for clients identifying pain points
Onboarding and training clients on Similarweb products
Mitigating account churn risks
Discovering upsell opportunities during client lifecycle
Building strong subject matter expertise on Similarweb solutions

Benefits

Competitive compensation packages
Career growth opportunities
Community focus with team outings
Inclusivity and diversity commitment

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By SimilarWeb

Similarweb's mission is to empower its customers to win online. Our technology provides digital market intelligence for every website and mobile app, so you can understand, track and grow your market share.Come be part of the team that's disruptin...

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE