Content Design Intern

About UsAt SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.The RoleWe're seeking a Content Design Intern to join our calendar squad for 6 months. You'll be working within a team that focuses on empowering clinicians and practice staff to manage their calendar so that they can make the most of their time.You'll be paired with a Senior Content Design mentor to establish a support system, and your first few weeks will be focused on company and team onboarding. Then you'll start to participate in customer interviews & synthesis, sharpening your content design craft and learning about product development.Our ideal candidate is someone who wants to hone their content design craft and is passionate about using language to solve complex problems. You do not need to be a current student or recent graduate to qualify. We are interested in candidates from non-traditional, diverse backgrounds, particularly people facing barriers to entering tech.Some examples of project work you might do include:• Writing content design components using industry best practices• Adding to our content design system to empower designers to make better and more informed content decisions• Auditing our current products to identify inconsistencies and provide solutions• Teaming up with a product manager and product designer to work on stories for engineering implementation of content design components• Partnering with designers on work related to calendars, appointments, client-facing touchpoints, clinician workflowsThis is a paid internship that is remote and will require a full 40 hours per week.Responsibilities• Contribute to the content design system• Conduct user research to inform the best structure and format of content design• Collaborate across different areas of our product ecosystem with product managers, product designers, and engineers• Work with a variety of testing tools and methods to quickly implement experiment ideas• Solicit and incorporate feedback from your peers through a variety of critique channels• Communicate insights and learnings from experimentsDesired Skills & Experience• Strong writing skills• Passion for supporting users through complex workflows• Foundational knowledge of content design, product, UX, or information architecture• Ability to find and analyze data to make informed content decisions• Self-motivated attitude with the ability to work in an environment that values strong work ethic, a sense of urgency, and accountability• Experience with Figma (or similar design tools)Hourly Compensation Range$24 - $28 hourlyThe above represents the expected hourly compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.California Job Applicant Privacy NoticeThank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.For more information about our privacy practices, please contact us at privacy@simplepractice.com.