SimpliSafe is a high-tech home security company focused on protecting homes and enhancing customer experience through innovative products. They are looking for a Senior Product Manager to lead their Monitoring Operations Experiences.
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Skills
Product Management
Data analysis
Technical writing
Communication skills
Collaboration
Responsibilities
Own high impact KPIs/metrics that impact customer experience with monitoring services
Own the strategy and roadmap for monitoring operations tools
Develop a deep understanding of customer needs and systems
Research and write detailed requirements for new features
Lead engineering and design teams in decision making
Collaborate with other teams for feature releases
Education
Bachelor's Degree in a technical discipline (engineering or science) preferred
Benefits
Flexible work environment
Career development opportunities
Collaborative culture
Innovative projects
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SimpliSafe is an American home security company based in Boston, Massachusetts. The company is committed to producing and selling professional home security systems and monitoring services.