Customer Support Representative (Work From Home)

Discover the opportunity to work alongside an outstanding team, receive thorough training from the ground up, enjoy weekly pay, flexible hours, and the freedom to work from home by reading below. We offer: - Weekly pay + possible weekly bonuses! - Energetic, positive, supportive team environment - Career growth and merit-based advancement system - Structured training and leadership program - Full training from the ground up - Previous experience preferred but not required- Company events and trips!Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is lookingfor a long-term career fit and wants to get their foot in the door with a company to grow isimportant to us.Your Responsibilities:- Provide excellent customer service through active listening and help keep both internal andcustomer-facing support documentation up-to-date.- Work with confidential customer information and treat it sensitively while actively providingrecommendations for continuous product and process improvement.- Aim to resolve issues on the first call by being proactive and handle open customer issues andraise when appropriate to ensure timely follow-up and satisfactory resolution.- Handle and carefully respond to all customer inquiries- Assist existing clients through phone and/or in person about account management, billingissues, content and basic product application while building scalable customer-facing resourcesfor common questions and issues.Company Accolades:- Forbes Top 25 Happiest Companies to work for in America- Fortune 500 Company- Has served working families and been in business since 1951- Has been respected and appreciated by more than 20,000 different groups, representingmembers of labor unions, credit unions, associations, fraternal organizations, sporting groups,licensed professionals, and nonprofit organizationsIf you feel that you would be a great fit for our company and team, apply now!We will set you up with an interview at the soonest available date.We will email you back promptly, so please check your emails for a response.