Job details

Customer Success Engineer

SingleStore is looking for a Customer Success Engineer to join their team, focusing on customer relationships and enhancing the use of their cloud-native database technology.

Skills

Cloud technologies
Database management
Project management
Customer relationship management
Problem-solving skills

Responsibilities

Master SingleStore's core functionalities for diverse use cases.
Communicate SingleStore's value proposition and functionalities.
Own a growing portfolio of customers.
Collaborate across teams to maximize client value.
Lead customer interactions from implementation to renewals.
Advocate for clients internally.
Manage escalated ticket requests through the Support team.
Maintain internal reports on product updates and events.

Education

Degree in a tech-related field or equivalent experience

Benefits

Technology Stipend for New Employees
Monthly Cell Phone and Internet Stipend
Health and Wellness benefits
Catered lunches and Grubhub credits
Company and team events
Flexible time off
Volunteer time off
Stock Options

To read the complete job description, please click on the ‘Apply’ button

SingleStore Glassdoor Company Review

4.5

SingleStore DE&I Review

4.4

CEO of SingleStore

Raj Verma

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By SingleStore

SingleStore is The Database of Now™ for applications and analytics. We envision a world where every business can make decisions in real-time and every experience is optimized through data.

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE