Snapshot:
Synchronoss Technologies (Nasdaq: SNCR) builds software that empowers companies around the world to connect with their subscribers in trusted and meaningful ways. The company’s collection of products helps streamline networks, simplify onboarding, and engage subscribers to unleash new revenue streams, reduce costs and increase speed to market. Hundreds of millions of subscribers trust Synchronoss products to stay in sync with the people, services, and content they love.
The Synchronoss Site Reliability Engineer is primarily responsible for maintaining a build-out, deployment, to ongoing support and tools development. They will also create, and maintain, all documentation needed to assure a high level of support.
How you will help::
The Site Reliability Engineer will join an existing team experienced in working in a massive scale, cutting edge environment, supporting tens of millions of concurrent globally based users
Who we have in mind::
At least 3 years of experience in Devops/Site reliability and support experience in an enterprise IT sector.
Experience in monitoring tools such as Prometheous, Thanos and Grafana-
Experience with logging tools.
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Experience with Terraform and Ansible.
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Experience with Cloud platforms such as AWS
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Experience with Linux Administration.
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Orchestration and Containerization technologies including Kubernetes
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Enjoys learning and adapting to advancing technologies and procedural changes.
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Excellent verbal, written and analytical skills, with the ability to tailor communication to the intended audience.
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Experience working with ticketing systems.
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Experience with synthetic monitoring.
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Experience creating and maintaining technical documentation
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Previous experience in a technical operations role, on call rotation.
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Experience diagnosing complex issues through packet capture analysis
- Proven ability to deliver a superior operations support experience working directly with corporate clients’ technology teams and associated change management.
What we offer::
- Competitive Salary + Bonus
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Flex Time PTO
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Healthcare
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401K
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Vision
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Dental
Synchronoss is proud to be an Equal Opportunity Employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.