Technical Lead

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

About the Technical Lead role...

The role of the Technical Lead in a product / project team is to lead the technology implementation in the team by communicating the product and technical roadmap, and ensuring adherence to appropriate coding and quality standards. The Technical Lead will have an overall vision for the technical direction of the product and make sure the team also understands this.

What you'll do...

• Leading by example by outputting high quality code. Mentors best practices and is all-around-awesome at development.

• Working up the pipeline. Having a close pairing with the Product Owner in the refinement of the backlog by performing technical analysis.

• Overseeing the breakdown of stories into executable, estimable technical tasks. Using delegation where necessary to ensure work gets into the pipeline.

• Preparing and accepting work into the build iteration. Ensures work is actionable and can be estimated. Ensures that the team is never starved of actionable work.

• Planning, overseeing and estimating projects to provide scope and predictability in their execution. 

• Overseeing code quality within the team. Performs peer reviews and training sessions. Aligns best practice and technologies with the rest of the technical team.

• Technical ownership - is accountable for coordinating the resolution of production issues quickly whenever they may happen.

• Ensuring the team is performing and meeting their output targets. Has awareness of practices and processes that slow down development and resolve inefficiencies quickly.

• Coordination and running of sessions with the team to plan and collaborate on their work.

• Ensure that appropriately skilled personnel are assigned to the on-call roster, and prepared to take on support responsibilities as needed.

• People leadership: motivates the team and removes obstacles; encourages the team to do their best work and maintain a can-do attitude

What you'll have...

• Strong communication skills 

• Stakeholder management - including experience in negotiation, influence, and managing priorities

• Able to identify people performance issues and coach individuals to improve their performance

• Demonstrable experience working with Typescript, Node, Vue, Java/Kotlin, MySQL and AWS data streaming services.

• Fully conversant with agile methodologies; expert scrum master

• Working with remote or virtual teams an advantage

• Experience working with highly scalable systems is desirable

• Experience working in regulated, secure environments (adherence to PCI-DSS, Privacy regulations, ISO 27001)

Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.