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Account Manager, SMB (Remote / Hybrid)

Skedda is looking for an Account Manager to create long-term, trusting relationships with premium customers. The role involves overseeing a portfolio of assigned clients, developing new business, and improving overall customer experience.

Skills

  • Strong verbal and written communication skills
  • Ability to juggle multiple account management projects with attention to detail
  • Experience with CRM software and MS Office
  • Excellent listening, negotiation, and presentation abilities

Responsibilities

  • Serve as the lead point of contact for customer account management matters
  • Build and maintain strong client relationships
  • Prepare reports on account status
  • Identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations

Education

  • BA/BS degree in Business Administration, Sales, or relevant field

Benefits

  • Competitive salary, benefits package, and paid time off
  • Creative and collaborative work environment
  • Direct exposure to leadership team
  • Empowered to leave a significant mark on product and customers
  • Hybrid/remote work environment
To read the complete job description, please click on the ‘Apply’ button
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Full-time, hybrid
DATE POSTED
June 4, 2024

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