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Enterprise Solution Architect

Company Description

As a Solutions Architect focused on the SmartRecruiters Talent Acquisition Suite, you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of all core modules and innovative solutions.

The ideal candidate will possess deep technical skill in both B2B SaaS products and HR/recruiting processes,  as well as customer-facing skills that will enable you to represent SmartRecruiters well to internal and external stakeholders.  In addition, an ideal candidate will bring a good network to key technology influencers within HR technology space. The ideal candidate should also have demonstrated the ability to think strategically about business, product, and technical challenges.

Many of the customers are looking to transform their recruiting and HR operations processes, and we can show them the added value SmartRecruiters will give them. If you love working with technology, prospects, and clients, then we want to talk to you! 

Job Description

 

You will:

  • Candidates must be fluent in either written and verbal German or French.
  • Possess exceptional knowledge of enterprise CRM or ATS systems and  the SAAS ecosystem, display outstanding presentation skills, and have strong team values. 
  • Be pulled into demos, discussions and various use-case scenarios, assisting reps on various types of technical and implementation conversations, particularly around integrations, system architecture, security and data privacy. 
  • Scope services engagements for all enterprise prospects both for internal services teams and key SI partners
  • Understand the product in every aspect, and are capable of communicating the business value of those details to potential prospects and existing clients.
  • Solution creative non-standard technical solutions for customers looking to leverage the extensibility of the SmartRecruiters platform.

Responsibilities: 

  • Partner with account executives by leading the technical sale process for customers including discovery, demonstrations, pilot management, training, due diligence, and security discussions
  • Join technically-oriented calls and conversations with prospects and clients
  • Collect, spec, and manage product and engineering requests from the Sales Team.
  • Document pre-sales findings and solutions discussed to be reviewed with implementation services to ensure an amazing customer experience.
  • Assist with and advise on integration implementations.
  • Document and negotiate enterprise SOWs and add-on services
  • Spearhead RFP and Security Questionnaire completion with dedicated coordinator
  • Prioritize opportunities while applying appropriate resources

 

    Qualifications

    Qualifications

    5+ years of solution consulting/sales engineering experience, ideally with a SaaS Enterprise solution or equivalent experience managing a tech-stack in-house

    • Consistent over-achievement in past experiences
    • Driven, adaptable and great communication skills
    • Technically adept, experienced with HCM technologies preferred
    • Candidates must be fluent in either written and verbal German or French.

    Average salary estimate

    $100000 / YEARLY (est.)
    min
    max
    $80000K
    $120000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Enterprise Solution Architect, SmartRecruiters Inc

    Are you ready to take your career to new heights as an Enterprise Solution Architect with SmartRecruiters? In this remote position based in Germany, you'll play a pivotal role in shaping our Talent Acquisition Suite. We’re on the lookout for someone who not only has exceptional technical expertise in B2B SaaS products but also possesses a deep understanding of HR and recruiting processes. Your ability to connect with clients and internal teams will allow you to effectively communicate the innovative solutions we offer. By utilizing your established network within the HR technology space, you'll influence how our tools can transform recruiting and HR operations for our customers. As part of a dedicated team, you will lead technical sales processes, ensuring that prospects grasp the unique value SmartRecruiters brings to their businesses. With strategic insight, you’ll manage demos, address various use-case scenarios, and handle intricate discussions around integrations, architecture, and data privacy. From scoping service engagements to assisting with integration implementations, your contributions will significantly enhance the customer experience. So if you’re passionate about technology and want to make a meaningful impact in the recruitment industry, we would love to have you on board!

    Frequently Asked Questions (FAQs) for Enterprise Solution Architect Role at SmartRecruiters Inc
    What skills are essential for the Enterprise Solution Architect role at SmartRecruiters?

    To succeed as an Enterprise Solution Architect at SmartRecruiters, you need excellent communication skills and a firm grasp of enterprise CRM or ATS systems. A strong foundation in the SaaS ecosystem is critical, alongside the ability to demonstrate the business value of our solutions. Additionally, fluency in German or French is required to engage effectively with our clients.

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    What qualifications are required for the Enterprise Solution Architect position at SmartRecruiters?

    Candidates are expected to have a minimum of 5 years of solution consulting or sales engineering experience, preferably within the SaaS environment. Ideally, you should have a proven track record of achieving goals in your previous roles and be adaptable to meet the needs of our clients while possessing technical knowledge of HCM technologies.

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    What are the main responsibilities of the Enterprise Solution Architect at SmartRecruiters?

    As an Enterprise Solution Architect at SmartRecruiters, your main responsibilities include leading technical sales processes, conducting product demonstrations, and managing integration implementations. You will work closely with account executives and ensure that all technical discussions and demos meet the specific needs of potential and existing clients.

    Join Rise to see the full answer
    How does the Enterprise Solution Architect contribute to the success of SmartRecruiters?

    The Enterprise Solution Architect plays a crucial role in SmartRecruiters by bridging the gap between technology and client requirements. Through strategic engagement, insightful solutions, and effective communication, you will help clients understand how our platform can add value to their HR operations and aid in transitioning to more effective recruitment processes.

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    What makes SmartRecruiters a great workplace for an Enterprise Solution Architect?

    SmartRecruiters fosters a dynamic and innovative work environment. As an Enterprise Solution Architect, you will be part of a team that values collaboration, creativity, and excellence. The focus on career growth, exposure to cutting-edge technology, and the ability to make a substantial impact in the recruiting space makes it a fantastic choice.

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    Common Interview Questions for Enterprise Solution Architect
    Can you explain your experience with SaaS products as an Enterprise Solution Architect?

    In responding, highlight specific SaaS products you’ve worked with, detailing your role in implementation, client engagement, and any challenges you faced. Discuss how you navigated those challenges and the outcomes achieved, demonstrating your knowledge and experience in the SaaS landscape.

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    How do you approach technical sales conversations?

    Your answer should outline a systematic approach. Explain how you assess client needs, prepare relevant content for discussions, and ensure that you emphasize the unique advantages of the solutions provided by SmartRecruiters, focusing on client priorities and objectives.

    Join Rise to see the full answer
    Describe a complex integration project you led.

    Provide an overview of the project, including the objectives, the stakeholders involved, and the steps taken to achieve successful integration. Highlight any innovative solutions you implemented and the positive impact on the end user.

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    What do you consider when scoping a services engagement?

    Discuss your method for assessing client requirements and how you prioritize features based on their business needs. Emphasize collaboration with internal teams to ensure a comprehensive understanding of both technical capabilities and customer expectations.

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    How do you keep up with trends in HR technology?

    Mention the resources you use, such as industry journals, webinars, or professional networks. Explain how this engagement informs your approach as an Enterprise Solution Architect at SmartRecruiters, enabling you to align your strategies with current market needs.

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    Can you give an example of how you demonstrated business value in a previous role?

    Share a specific case where your technical expertise helped a client realize significant value from a solution. Emphasize your role in facilitating this outcome and the metrics that showcase the success of your collaboration.

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    How do you handle client objections during the sales process?

    Describe a framework for addressing objections effectively, emphasizing active listening, empathy, and strategic problem-solving. Provide an example of a specific objection you've handled and how you converted that challenge into an opportunity.

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    What strategies do you use to ensure a positive customer experience?

    Discuss the importance of communication, timely follow-ups, and documentation throughout the sales process. Highlight your commitment to understanding client needs and providing tailored solutions that align with their goals.

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    How would you handle the situation if a technical requirement suddenly changed?

    Illustrate your adaptability and problem-solving abilities. Describe how you would reassess the project’s scope, communicate effectively with stakeholders, and implement necessary changes to meet client expectations without compromising on quality.

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    What are the key qualities you believe an Enterprise Solution Architect should possess?

    Identify qualities such as communication skills, technical expertise, adaptability, and a client-focused mindset. Explain how each of these qualities contributes to success in the role and how they resonate with SmartRecruiters' values.

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    Founded in 2010, SmartRecruiters offers an innovative and robust, cloud-based recruiting software suite designed to increase recruiter productivity, foster hiring team collaboration, and enhance the candidate experience from source to hire. SmartR...

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    DATE POSTED
    April 2, 2025

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