Payroll Manager

As a Payroll Manager at Smartsheet, your primary responsibilities will include managing end-to-end payroll processing for the Americas, ensuring compliance with federal and state laws, and collaborating across various departments. You'll also be overseeing off-cycle payrolls, maintaining payroll standard operating procedures, and driving continuous improvement initiatives to enhance payroll operations.

To qualify for the Payroll Manager position at Smartsheet, you need a bachelor's degree in Finance, Business, Accounting, or a related field, along with 7+ years of payroll experience across multiple US jurisdictions. A deep understanding of payroll laws, SOX controls, and experience with payroll systems like Fidelity or Workday is essential for success in this role.

Smartsheet provides a range of support for Payroll Managers, including access to ongoing professional development opportunities, competitive salary packages, and comprehensive benefits. This includes health insurance, a 401k match, paid time off, and extra perks like volunteer days and telework options, all aimed at fostering a positive work-life balance.

Key skills for a Payroll Manager at Smartsheet include exceptional analytical abilities, strong interpersonal communication, and a deep understanding of payroll processes and compliance. Additionally, proficiency in using systems like Google Sheets, Microsoft Office, and HR/payroll software, as well as the ability to adapt to changing regulations and processes, will greatly enhance your contributions to the team.

The team culture at Smartsheet for Payroll Managers is collaborative and inclusive. Employees are encouraged to share ideas and drive change. At Smartsheet, every voice matters as we work towards a common goal of empowering teams, and you'll find an environment where innovation is valued and employee growth is prioritized.

Highlight your specific experiences with processing payroll across various states, focusing on the complexities of compliance and regulations you've navigated. Use examples from your past positions that illustrate your expertise.

Explain your systematic approach to identifying and resolving discrepancies. Discuss specific tools or methodologies you've employed to ensure accuracy and compliance in payroll.

Detail your experience with payroll systems such as Workday or OSV and discuss how these systems have streamlined your previous payroll processes, increased efficiencies, or enhanced compliance.

Share a specific scenario where you identified a bottleneck in the payroll process, the solution you proposed, and the positive outcome it achieved. Make sure to highlight any metrics or efficiencies gained.

Discuss your proactive measures for staying informed about changes in payroll regulations, such as attending seminars, following updates from regulatory bodies, or utilizing legal counsel when necessary.

Talk about your attention to detail and the checks and balances you have put in place in your previous roles to minimize errors and ensure the integrity of payroll data.

Provide examples of how you have supported and developed team members, including training initiatives you implemented or successful collaborations on projects.

Explain your time management and prioritization strategies that help you navigate busy periods without compromising on accuracy or quality.

Illustrate your approach to customer service, detailing how you effectively communicate and resolve employee inquiries, fostering a positive experience.

Discuss how you leverage technology to automate processes, enhance reporting capabilities, and maintain compliance, emphasizing any tools or software relevant to your experience.