Senior Director, Global Culture

As the Senior Director, Global Culture at Smith+Nephew, you will be responsible for shaping and driving a consistent company culture that aligns with our strategic goals. Your role involves designing and implementing employee engagement initiatives, analyzing feedback data, and collaborating with various departments to enhance workplace inclusivity and belonging.

To be deemed successful as the Senior Director, Global Culture at Smith+Nephew, you should ideally hold a Bachelor's degree in HR, Business, Psychology, or similar fields, along with substantial experience in driving cultural strategies in complex organizations. Emotional intelligence, strong interpersonal skills, and data analysis capabilities are also essential for this role.

The Senior Director, Global Culture at Smith+Nephew will significantly impact employee engagement by designing impactful initiatives that foster connection and motivation among the workforce. By analyzing engagement data and feedback, you'll refine programs continuously and ensure they resonate with the employees' experiences.

The culture at Smith+Nephew is one of empowerment, inclusivity, and respect. As the Senior Director, Global Culture, you will be at the forefront of fostering a workplace where diverse voices are celebrated, and everyone feels valued. You'll work toward aligning our culture with our organizational values, ultimately driving high performance and a sense of belonging.

The vision for the Senior Director, Global Culture at Smith+Nephew is to create an empowering work environment that promotes engagement and drives sustainable growth. This role ultimately aims to be the architectural force behind cultivating a high-performing culture where each employee thrives, underscoring our commitment to the greater good in society.

When answering this question, emphasize your experience collaborating with leaders to develop culture strategies that bring together various aspects of the organization. You might want to share specific examples where your initiatives led to measurable improvements in employee engagement or cultural alignment.

In your response, focus on the importance of data analysis and feedback tools in measuring cultural success. Share how you might employ surveys, focus groups, and engagement metrics to derive insights and alter strategies based on this data to continuously enhance your programs.

Discuss specific strategies such as employee resource groups, training programs, or feedback mechanisms that you've successfully implemented in previous roles. Highlight your understanding of the importance of reflecting a diverse workforce and how inclusivity drives engagement.

Highlight your collaborative skills and experience working with cross-functional teams. It's beneficial to share specific examples where you brought different departments together to achieve a common goal, showcasing your relationship-building skills.

Outline key elements that help new employees align with company values, such as introductory workshops about the culture, mentorship programs, and engagement activities. Stress the importance of making new hires feel welcomed and included from day one.

An effective response will include a specific example of a campaign or initiative you led that directly improved engagement levels. Highlight measurable outcomes, such as increased participation in company events or improved survey scores.

Discuss strategies for handling resistance, such as open communication, gathering feedback, and involving employees in the change process. Mention your commitment to empathy and understanding why some employees may be resistant.

Explain how data serves as both a diagnostic and prescriptive tool. Share your experience in using engagement data to not only identify issues but also to track the outcomes of initiatives designed to enhance culture.

Emphasize the importance of buy-in from leadership. Share strategies for engaging them, such as regular updates on cultural metrics, forming a culture council that includes leaders, and showing how initiatives tie into strategic business objectives.

Discuss recent trends that you believe are reshaping workplace culture, such as remote work dynamics, employee well-being initiatives, or a focus on mental health. Highlight how you would integrate these trends into Smith+Nephew's cultural strategy.