Job details

Manager, Account Management

SmithRx is a rapidly growing Health-Tech company focused on transforming the Pharmacy Benefit Management sector. We seek a Manager to lead our Customer Success and Account Management team, dedicated to fostering client satisfaction and driving customer success outcomes.

Skills

Customer Success Management
Healthcare Benefits Knowledge
Executive Communication
Client Relationship Management
Conflict Resolution

Responsibilities

Establish clear team goals and priorities
Enable customer success outcomes
Manage achievement of key performance indicators
Perform regular team member coaching
Build trusting relationships with client leadership
Identify product gaps and manage client expectations

Education

Bachelor's Degree or equivalent work experience

Benefits

Medical, Pharmacy, Dental, Vision Insurance
401(k) Retirement Savings Program
Paid Time Off and Holidays
Professional development opportunities

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CEO of SmithRx

Jake Frenz

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By SmithRx

Our mission at SmithRx is to reduce pharmacy costs for America’s employers and patients. Dysfunctional PBMs are the prime source of inflated pharmacy costs, and we seek to achieve our mission by reimagining the PBM as a Drug Acquisition Platform ...

10 jobs

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FUNDING

Series A

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE