Join our dynamic team at Snell Motor Company, where luxury meets customer service excellence! We are seeking a dedicated Sales Executive for our Jaguar Land Rover Frisco location. This position is perfect for those who are passionate about delivering an exceptional client experience and are eager to contribute to a team-oriented environment.
Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family-owned and operated; the Snell family began serving the Dallas community in 1973.
The purpose of the Sales Executive is to ensure an extraordinary client experience while creating client advocates. A Sales Executive will assist clients throughout the entire purchase and ownership experience while providing an excellent level of service.
Our Sales Experience candidates have a guaranteed income of $4000/month, with average unit commissions around $1000/unit. Benefits are available on the first day of the month after 60 days of employment.
Responsibilities:
Learns and utilizes all company and manufacturer-provided software, including but not limited to the Client Relationship Management (CRM) system, vehicle appraisal system, and service drive opportunities.
Prospects for new and current clients.
Executes individual business plans to build business relationships and grow sales.
Maintains a working knowledge of purchases, leases, and F&I products.
Understands all current new car and pre-owned manufacturer and captive lender programs and rates.
Verifies insurance, adds new vehicles to the insurance policy, and completes paperwork.
Protects the company from potential export transactions and fraud scenarios.
Assists in the collection of cash/credit related to client deposits and 'cash down.'
Accountable for helping in the sale of F&I products.
Fully prepares for each client appointment and logs appointments in the CRM system.
Greets prospective and repeat clients on the service drive and analyzes their position towards buying another vehicle.
Works in partnership with the F&I and accounting teams to resolve outstanding contracts or incomplete deals.
Follows up with clients and prospective clients in a timely fashion.
Is fully dedicated to a team concept and assists others for the greater good of the department.
Accountable for departmental performance and manufacturer standards, including safety equipment activation, technology usage requirements, Customer Service Index, Gross Average, Finance & Lease, and vehicles sold.
Has proper knowledge of vehicles and current market trends.
Meets/Exceeds Land Rover Jaguar Dallas and manufacturer training and certification plans and standards.
Understands and adheres to the Land Rover Jaguar Sales Process.
Knows and understands the Client Concern Resolution (CCR) process and uses the program to achieve client satisfaction.
Knows and understands the Land Rover Jaguar Dallas Privacy and Information Security Policies and adheres to the requirements.
Reads and understands all company policies and procedures.
Attends weekly department meetings at 10:00 AM daily.