Snr Engineer II Customer Quality

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Key Responsibilities

• Gain a complete understanding of all
  • customer requirements on product quality and supplier quality KPI matrix for ASM
  • ASM on-going quality related quality performance measure and issues for products (RD, Pilot and HVM), installation and service at the customer site
• Be the single point of contact of ASM quality for all customer teams (One Voice)
  • Equipment install quality control
  • Incident management for non-conformance
  • Receiving quality improvement requests from the customer
  • Prioritizing customer requests with requirements well aligned with customers
  • Updating and delivering status, results and reports to the customer
  • Protecting ASM’s quality image to customers
  
  

• Bringing customer quality requirements to ASM (voice of the customer)
• Driving internal quality improvement programs

Qualifications

• Semiconductor Process Equipment experience. 5+ years for Sr. Engineer.
• Bachelor of Science or Engineering is required
• Self-driven individual. Excellent communication skills.
• Expertise in SPC, FA and DOE preferred.

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.