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Job details

Social Media Lead

Who are we?

Jeff is an international Start-up based in Valencia, Spain, that is revolutionizing how customers access every-day services, online to offline. We have more than 2300 hubs across South America, Europe, South East Asia, Africa, Eastern Europe and most recently we have launched our services in the US which represents an incredible market and opportunity for Jeff. Operating worldwide, we provide Jeff’s services in more than 42 countries across our 6 verticals: laundry, beauty, fitness, relax ,coffee and works.

Jeff's mobile app and online platform connects customers with our local hub services such as laundry, beauty and fitness, allowing them to lay back, relax and enjoy their day.

The good, good life is brought to you by #TheGoodGoodTeam, we are more than 300 passionate and committed Jeffs from all over the world and (most) based in Valencia (Spain). We are a passionate, dynamic, data driven and collaborative team who is ready to change things!

Our core values are our strength, we share and promote them through our organization to create a great culture and a great place to work. Never enough, All in, Zero bullshit, One team. Would you like to join us and become the next “Jeff”? We are looking forward to meeting you!

· LOOK GOOD · FEEL GOOD · LIVE GOOD

Are you the one?

We are lookinf for a person who increases Jeff and verticals brands awareness, recognition and engagement.

What will you do?

Set, plan and implement social media strategies.

Work with the marketing team to get an understanding of the variety of targets and then develop content strategies accordingly.

Lead social media team and align tasks with the company's OKRs.

Accountable for Jeff’s and verticals social media profiles.

Respond to comments and customer queries in a timely manner.

Build a relationship with our partners community through social media and keep them engaged.

Stay up-to-date with digital technology trends.

Monitor, track and report social media platforms using key performance indicators (KPIs).

Find new marketing and outreach opportunities to push brand image and services.

Participate in social events, corporate events and workshops.

Ensure alignment with the brands/verticals tone of voice and styles.

Collaborating with communication, design and marketing teams to establish campaign objectives, complete tasks, and identify and solve problems.

Accountable for keeping Jeff’s platforms always updated ensuring that company strategy, vision and values are clear and fully projected.

Always looking for opportunities to improve our processes in order to maximize effectivity and efficiency in our internal flows.

Requirements:

3+ years of proven work experience as a community manager or social media lead.
Social media and content marketing experience
Proficient in word processing applications, spreadsheets, presentation software and social media management tools.
Good judgment and problem-solving skills
Collaborative team player
Results-driven
Proactive problem-solver
Detail-oriented, highly organized
Excellent writing and verbal communication skills.
Fluent in English and Spanish

Skills:

Experience launching community initiatives (e.g. building an online forum, launching an ambassador program or influencers campaigns).
Strategic thinking.
Ability to identify and track relevant community metrics.
Hands-on experience with social media management for brands.
Knowledge of online marketing and marketing channels.
Ability to work independently and with a team to meet deadlines.
Ability to analyze the results of communication campaigns and propose better ones on the fly to obtain better results.

What's in it for you?