Customer Success Engineer

Skills

• Technical customer-facing experience
• Diagnosis and resolution of technical issues
• Strong software system and API experience
• Passion for delivering customer experiences
• Excellent communication skills

Responsibilities

• Build tools and provide engineering support for customers
• Ensure accuracy of customer data and collaborate with internal teams
• Advocate for customer needs to product and engineering teams
• Develop documentation and resources for customer empowerment
• Track and monitor customer issues for resolution

Benefits